MailerSend + Stripe + Formatter by Zapier + Slack + Delay by Zapier

Send template-based emails in MailerSend and Slack channel messages when new users cancel Stripe subscriptions

When new user cancels their Stripe subscription, this Zap automatically sends a Slack message to your team and sends out a MailerSend email. This provides you with effortless follow up without the need for manual updates or outreach.

When this happens...
Canceled Subscription
Triggers when a subscription is canceled (by a subscriber or due to end of billing period).
TriggerInstant
automatically do this...
Date / Time
Work with dates and times to change formatting or add/subtract time (with line-item support).
ActionWrite
then do this...
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite
then do this...
Delay For
Waits for a set amount of time before completing your Actions.
ActionWrite
then do this!
Send a Template-Based Email
Send an email based on a template via your MailerSend account.
ActionWrite

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Supported triggers and actions

What does this mean?

Canceled Subscription
Triggers when a subscription is canceled (by a subscriber or due to end of billing period).
Trigger
Instant
Try It
Failed Payment
Triggers when a payment attempt fails.
Trigger
Instant
Try It
- Ignore payments intentsRequired
Trigger
Instant
Try It
New Dispute
Triggers when a customer disputes a charge.
Trigger
Instant
Try It
- Event Types
Trigger
Scheduled
Try It

- Status
- Collection Method
- Customer ID
- Subscription ID
Trigger
Scheduled
Try It
- Products
Trigger
Scheduled
Try It

Updated Subscription
Triggers when a customer subscription has changed.
Trigger
Instant
Try It
- Warning
- Payment IDRequired
- Payment Method ID
- Receipt Email
- Error on Requires Action?
- Shipping - Name
- Shipping Address - Line 1
- Shipping Address - Line 2
- Shipping Address - Postal Code
- Shipping Address - City
- Shipping Address - State
- Shipping Address - Country
- Shipping - Carrier
- Shipping - Phone
- Shipping - Tracking Number
Action
Write
- Customer ID
- Description
- Quantity
- Unit Price
- Amount
- Include Tax In Price?
- Item Taxes
- Is Discountable?
- Item Coupons
- Supply Date - Start
- Supply Date - End
- Invoice Item Currency
- Price ID
- Invoice Item Subscription ID
- Tax Code
- Shipping Rate
- Invoice Coupons
- Default Tax Rates
- Payment Collection
- Due Date
- Days Until Due
- Turn On Automatic Collection?
- Default Payment Method
- Memo
- Footer
- Custom Fields
- Tax IDs
- PDF Page Size
- Shipping Details Instructions
- Shipping Details - Name
- Shipping Details - Phone
- Shipping Details - Address Line 1
- Shipping Details - Address Line 2
- Shipping Details - City
- Shipping Details - State
- Shipping Details - Postal Code
- Shipping Details - Country
- Subscription ID
- Automatic Tax Enabled?
- Invoice Currency
- Effective At
- Payment Method Types
- Rendering - Amount Tax Display
- Statement Descriptor
- Pending Invoice Items Behavior
- Invoice Metadata
- Help Text For Finalizing Sending Charging
- Finalize Invoice?
- Send Invoice for Manual Payment?
- Pay Invoice?
- Pay Invoice - Forgive
- Pay Invoice - Off-Session
- Pay Invoice - Paid Out of Band
Action
Write
- PriceRequired
- QuantityRequired
- Minimum adjustable quantity
- Maximum adjustable quantity
- Collect Tax Automatically?
- Allow Promotion Codes?
- Collect Customers' Addresses?
- Require customers to provide a phone number?
- Confirmation Page
- Metadata
Action
Write
- NameRequired
- Description
- Image
- Tax Code
- Metadata
Action
Write
- Payment LinkRequired
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Stripe Charge IDRequired
Action
Search
- Invoice IDRequired
Action
Search
- Customer IDRequired
- Price ID
- Status
Action
Search
- TransformRequired
Action
Write
- TransformRequired
Action
Write
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
Try It
- Include Alias
Trigger
Instant
Try It
- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search
- Queue Title
- Zap Step Id
- Time Delayed For (value)Required
- Time Delayed For (unit)Required
Action
Write
- DomainRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It
- From email address
- Sender Name
- To email addressRequired
- CC email address
- BCC email address
- Email Subject
- Template IDRequired
- Personalization variables
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write

Checkout Session Completed
Triggers when a checkout session is completed.
Trigger
Instant
Try It
Invoice Payment Failed
Triggers when an invoice payment fails.
Trigger
Instant
Try It
New Customer
Triggers when a new customer is added.
Trigger
Instant
Try It
New Subscription
Triggers when a customer is signed up for a new plan.
Trigger
Instant
Try It
New Invoice Item
Triggers when a new invoice item is created.
Trigger
Scheduled
Try It
New Payment
Triggers when a new payment is completed.
Trigger
Instant
Try It
New Refund
Triggers when a charge is refunded, including partial refunds.
Trigger
Scheduled
Try It
- Subscription IDRequired
Action
Write
- Name
- Email
- Description
- Billing - Address Line 1
- Billing - Address Line 2
- Billing - City
- Billing - State
- Billing - ZIP
- Billing - Country
- Billing - Phone
- Shipping - Name
- Shipping - Address Line 1
- Shipping - Address Line 2
- Shipping - City
- Shipping - State
- Shipping - ZIP
- Shipping - Country
- Shipping - Phone
- Language
- Invoice prefix
- Next Invoice Sequence
- Tax Status
- Credit Balance
- Metadata
Action
Write
- Warning
- AmountRequired
- CurrencyRequired
- Customer ID
- Payment Method ID
- Confirm Payment Immediately?
- Error on Requires Action?
- Off Session?
- Payment Description
- Receipt Email
- Shipping - Name
- Shipping Address - Line 1
- Shipping Address - Line 2
- Shipping Address - Postal Code
- Shipping Address - City
- Shipping Address - State
- Shipping Address - Country
- Shipping - Carrier
- Shipping - Phone
- Shipping - Tracking Number
- Statement Descriptor
- Statement Descriptor Suffix
- Metadata
- Capture Method
Action
Write
- ProductRequired
- Price (in minor units, e.g. cents)Required
- CurrencyRequired
- Recurring or One time?
- Tax Behavior
Action
Write
- Customer IDRequired
- ItemsRequired
- Collection MethodRequired
- Coupon ID
- Cancel at period end?
- Metadata
Action
Write
- Customer IDRequired
- Name
- Email
- Description
- Billing - Address Line 1
- Billing - Address Line 2
- Billing - City
- Billing - State
- Billing - ZIP
- Billing - Country
- Billing - Phone
- Shipping - Name
- Shipping - Address Line 1
- Shipping - Address Line 2
- Shipping - City
- Shipping - State
- Shipping - ZIP
- Shipping - Country
- Shipping - Phone
- Language
- Invoice prefix
- Next Invoice Sequence
- Tax Status
- Credit Balance
- Metadata
Action
Write
Find Account Balance
Finds the account balance for your stripe account
Action
Search
- Find by
- QueryRequired
Action
Search
- Payment Intent IDRequired
Action
Search
- TransformRequired
Action
Write
- TransformRequired
Action
Write
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Reaction
- Channel
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- Raw Request User Info
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search
- Time Delayed For (value)Required
- Time Delayed For (unit)Required
Action
Write
- Date/Time Delayed UntilRequired
- How should we handle dates in the past?
Action
Write
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It
- From email addressRequired
- Sender Name
- To email addressRequired
- CC email address
- BCC email address
- Email SubjectRequired
- Email Body (HTML)
- Plain-text versionRequired
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write
- From SMS numberRequired
- Recipient phone numberRequired
- Text MessageRequired
- Personalization variables
Action
Write

About MailerSend

MailerSend is a powerful transactional email system built for developers but designed so non-tech teams can contribute without coding.

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Transactional Email

About Stripe

Stripe is a developer-friendly way to accept payments online and in mobile apps. Stripe's suite of APIs powers commerce for thousands of companies of all sizes, processing billions of dollars for businesses each year.

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Related categories

Payment Processing

About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more Help

Related categories

Team Chat

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About Delay by Zapier

Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.

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CAPABILITIES

By team

MailerSend + Stripe + Formatter by Zapier + Slack + Delay by Zapier

Send template-based emails in MailerSend and Slack channel messages when new users cancel Stripe subscriptions

Canceled Subscription

Failed Payment

New Charge

New Dispute

New Event

Event Types

New Invoice

Status

Collection Method

Customer ID

Subscription ID

New Payment Link

Products

Updated Subscription

Confirm Payment

Warning

Payment IDRequired

Payment Method ID

Receipt Email

Error on Requires Action?

Shipping - Name

Shipping Address - Line 1

Shipping Address - Line 2

Shipping Address - Postal Code

Shipping Address - City

Shipping Address - State

Shipping Address - Country

Shipping - Carrier

Shipping - Phone

Shipping - Tracking Number

Create Invoice

Customer ID

Description

Quantity

Unit Price

Amount

Include Tax In Price?

Item Taxes

Is Discountable?

Item Coupons

Supply Date - Start

Supply Date - End

Invoice Item Currency

Price ID

Invoice Item Subscription ID

Tax Code

Shipping Rate

Invoice Coupons

Default Tax Rates

Payment Collection

Due Date

Days Until Due

Turn On Automatic Collection?

Default Payment Method

Memo

Footer

Custom Fields

Tax IDs

PDF Page Size

Shipping Details Instructions

Shipping Details - Name

Shipping Details - Phone

Shipping Details - Address Line 1

Shipping Details - Address Line 2

Shipping Details - City

Shipping Details - State

Shipping Details - Postal Code

Shipping Details - Country

Subscription ID

Automatic Tax Enabled?

Invoice Currency

Effective At

Payment Method Types

Rendering - Amount Tax Display

Statement Descriptor