Create Magentrix tickets for new LiveChat chats

Your customers are contacting you through LiveChat for help, and you're monitoring the status of their cases in your Magentrix portal...but it's hard to find the time to constantly create new tickets while you're still chatting. That's where this integration comes in, helping you create tickets yourself and allowing you to effortlessly document and track support cases, plus get more time to focus on the customer.

How It Works

  1. A new LiveChat chat begins
  2. Zapier creates a ticket for that chat in Magentrix

What You Need

  • LiveChat account
  • Magentrix account with access to the Help Tickets entity
Create Magentrix tickets for new LiveChat chats
LiveChat integration logo

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Magentrix integration logo

Magentrix provides a rapid application development (RAD) platform for cloud-hosted SaaS applications such as special-purpose self-service portal sites and mobile apps. With a highly secure web-based mobile-optimized cloud platform, Magentrix empowers organizations to engage with customers, partners, vendors, employees and other communities.

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