Insightly Help & Support

What Insightly Triggers and Actions are Supported?

Supported Triggers#

  • New Lead - Triggers when a new lead is created in your Insightly account.
  • New Organization - A new organization was created in your Insightly account.
  • Updated Contact - Triggers when a contact is updated.
  • New Opportunity - Triggers when a new opportunity is created.
  • New Task - A new task was created in your Insightly account.
  • New Project - Triggers when a new project is created within your Insightly account.
  • New Contact - A new contact was created in your Insightly account.

Supported Actions#

  • Create Project - Creates a new project in your Insightly account.
  • Create Opportunity - Create a new opportunity in your Insightly account.
  • Update Contact - Update a contact.
  • Create Organization - Create a new organization in your Insightly account.
  • Create Contact - Create a new contact in your Insightly account.
  • Create Task - Create a new task in your Insightly account.
  • Update Lead - Update an existing Lead.
  • Create Lead - Create a new lead in your Insightly account.
  • Create Note - Create a new note in your Insightly account.

Supported Searches#

  • Find Opportunity - Searches for an opportunity by name.
  • Find Lead - Searches for a lead by email address.
  • Find Organization - Searches for an organization by name or email domain.
  • Find Project - Searches for a project by name.
  • Find User - Searches for a user by email address.
  • Find Contact - Searches for a contact by email address.

How to Get Started with Insightly

The first thing you'll need to do is select Insightly either as an action or as a trigger.

Insightly new contact triggrer

The next step is you'll need to add your Insightly account to Zapier. This can be found by logging in to your Insightly account, clicking the profile icon in Insightly and select User Settings.

My Info. Not your info.

On the next page, scroll to the bottom to locate your API key.

Scroll down. The API key is there. Trust me.

Copy and paste that into the connected account account box!

Try this key. I dare you. It won't work. ;)

If all works well you should see the following with a successful account validation. If it fails you should check to make sure you copied the API key and removed any whitespace before or after it.

Ahh... there it is. A good valid connected API

Common Problems with Insightly

I Have Hundreds of Contacts but None of Them Show Up In Samples!#

This integration works by looking at new contacts that have been created within the last hour. So you may want to create a fresh contact to test with as you set the zap up.

Need More Help? - Our support team is happy to help -- send us a message

Insightly is a CRM and project management app that helps small to medium businesses manage contacts, track relationships, monitor sales pipeline, organize projects and more. It keeps all your critical business info on all your devices, so your company sells more and satisfies customers better.

Learn More

Getting Started with Zapier

Need more help? Try the Zapier Help Center