Helpy Pro + Jira Software Cloud Integrations
How to connect Helpy Pro + Jira Software Cloud
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Popular Helpy Pro + Jira Software Cloud workflows
Create Jira Software Cloud issues from new Helpy Pro tickets
Create Jira Software Cloud issues from new Helpy Pro tickets
Connect your apps and automate workflows
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Agent Replies to TicketTriggers when an agent replies to a ticket.Trigger- Customer Replies to a TicketTriggers when a customer replies to a ticket.Trigger
- New Ticket CreatedTriggers when a new ticket is created.Trigger
- New User CreatedTriggers when a new user is created.Trigger
- Ticket Assigned to an AgentTriggers when a ticket has been assigned to any agent.Trigger
- Ticket Tagged WithTriggers when a ticket is given a specific tag.Trigger
- Create Reply to TicketReply to a given ticket. Can be used to create a reply or note, written by either the customer or an agent.Action
- Create TicketCreates a New Ticket.Action
- Helpy Pro
Create a user in Helpy.
Scheduled
Action
- Helpy Pro
Tag a ticket with a provided tag.
Scheduled
Action
- Helpy Pro
Update a customer or agent user in Helpy
Scheduled
Action
- Helpy Pro
Find a ticket using either the ticket number, the subject, or the email address of the user who opened the ticket. If the user has multiple tickets in the system, the most recent will be used.
Scheduled
Action
- Helpy Pro
Find a user in Helpy by email address, ID, or full name.
Scheduled
Action
- Helpy Pro
Find a user in Helpy by email address, ID, or full name
Scheduled
Action
- Jira Software Cloud
Triggers when a new issue is created.
Scheduled
Trigger
- Jira Software Cloud
Triggers when a new issue is added that matches some JQL.
Scheduled
Trigger
- Jira Software Cloud
Triggers when an existing issue is updated.
Scheduled
Trigger
- Jira Software Cloud
Adds an attachment to an issue.
Scheduled
Action
- Jira Software Cloud
Adds a new comment to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a link (e.g. "is blocked by") between two issues.
Scheduled
Action
- Jira Software Cloud
Adds a new watcher to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a new issue.
Scheduled
Action
- Jira Software Cloud
Updates an existing issue.
Scheduled
Action
- Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
- Jira Software Cloud
Finds an existing user.
Scheduled
Action
How Helpy Pro + Jira Software Cloud Integrations Work
- Step 1: Authenticate Helpy Pro and Jira Software Cloud.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
About Helpy Pro
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