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Dixa + Google Forms

Create Dixa callback requests for new Google Form submissions

Set up this integration to automatically create a callback request in the Dixa platform as soon as a new Google Form has been submitted. Stay responsive with no added clicks or keystrokes required!

Set up this integration to automatically create a callback request in the Dixa platform as soon as a new Google Form has been submitted. Stay responsive with no added clicks or keystrokes required!

  1. When this happens...
    Google FormsGoogle Forms
    New Form Response

    Triggers when a new form response is received.

    TriggerInstant
  2. automatically do this!
    DixaDixa
    Create Callback Request

    Create a callback conversation

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
    • Api Docs Info

      API docs for Google Forms are located here https://developers.google.com/forms/api/reference/rest

    • HTTP MethodRequired

    • URLRequired

      Requests can only be made to domains associated by this application.

    • Query String Parameters

      These params will be URL-encoded and appended to the URL when making the request.

    • Headers

      Authentication headers are included automatically

    • Additional Request Headers

      Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

    • Body

      Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.

    Action
    Write
    • Conversation IDRequired

    • Message TextRequired

    • Agent ID

      This is required for outbound messages. Inbound messages will ignore this field

    • DirectionRequired

    Action
    Write
    • csidRequired

      Conversation ID to anonymize.

    • Force AnonymizationRequired

      If set to true, anonymizes entity regardless of the status of related conversations. Defaults to false

    Action
    Write
    • FormRequired

    Trigger
    Instant
    Try It
    • Conversation IDRequired

      The Conversation ID you want to add the internal note to.

    • Agent ID

      The ID of the Agent you want to use as author of this internal note.

    • MessageRequired

    Action
    Write
    • contact

      The contact/user you want to anonymize

    • Force anonymizationRequired

      If set to true, anonymizes entity regardless of the status of related conversations. Defaults to false

    Action
    Write
    • Conversation IDRequired

    • StatusRequired

    Action
    Write
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About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

Related categories

  • Customer Support
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google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn more

Related categories

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