How to connect Deskpro + Jira Software Cloud
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- New OrganizationTriggers when a new organization is created.Trigger
- New PersonTriggers when a new person is created.Trigger
- New Ticket ReplyTriggers when a ticket is answered.Trigger
- New TicketTriggers when a new ticket is created.Trigger
- Ticket UpdateTriggers when a ticket is updated.Trigger
- Add Message to TicketAdd a new note to an existing ticket.Action
- Create OrganizationCreate a new organization.Action
- Create PersonCreates a new person.Action
- Deskpro
Creates a new ticket.
Scheduled
Action
- Deskpro
Update an existing ticket.
Scheduled
Action
- Deskpro
Find an existing organization.
Scheduled
Action
- Deskpro
Finds an existing contact.
Scheduled
Action
- Deskpro
Finds an existing ticket.
Scheduled
Action
- Deskpro
Find or Create an Organization
Scheduled
Action
- Deskpro
Find or Create a Person
Scheduled
Action
- Deskpro
Find or Create a Ticket
Scheduled
Action
- Jira Software Cloud
Triggers when a new issue is created.
Scheduled
Trigger
- Jira Software Cloud
Triggers when a new issue is added that matches some JQL.
Scheduled
Trigger
- Jira Software Cloud
Triggers when an existing issue is updated.
Scheduled
Trigger
- Jira Software Cloud
Adds an attachment to an issue.
Scheduled
Action
- Jira Software Cloud
Adds a new comment to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a link (e.g. "is blocked by") between two issues.
Scheduled
Action
- Jira Software Cloud
Adds a new watcher to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a new issue.
Scheduled
Action
- Jira Software Cloud
Updates an existing issue.
Scheduled
Action
- Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
- Jira Software Cloud
Finds an existing user.
Scheduled
Action
How Deskpro + Jira Software Cloud Integrations Work
- Step 1: Authenticate Deskpro and Jira Software Cloud.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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