External Id of contract what will cancellated

Reason with why will canceled of this contract

List with descriptions of the tags that will be linked to customers. If there is no tag with the description sent, one will be created with the description and linked to the customer.

External Id of Client open of this ticket in CustomerX

Date start of contract in CustomerX - Format (10/07/2020)

Date final of contract in CustomerX - Format (10/07/2020)

Date Sale of this contract - Format (10/07/2020)

External id of contract plan created in CustomerX

Days to renew this contract

**OBS: 0 (zero) day informed is equal Not Renovation of this contract**

OBS: Use this three types for to additives: UPSELL = 0, REAJUSTE = 1, DOWNSELL = 2

Type of this custom attribute


This types:

string: 'string'

number: 'number'

date: 'date'

currency: 'currency'

Id External of this financial.

This field is not mandatory. If not informed, CX will randomly generate an external id.

This is a date of emission of this financials - Format (10/07/2020)

This is a due date of this financials - Format (10/07/2020)

Status of this financial - Pending | Received | Canceled | Excluded

This is a due payment of this financials - Format (10/07/2020)

Type of Activity of Ticket

EX: Repasse, Atualização

Date registration of activity ticket

Ex: 10/11/2018 13:12:23

Status of activity ticket. Default is TRUE

Ex: TRUE or FALSE

Name of contact for creating or update contact

Email of contact for creating or update contact

Type of contact for creating or update contact Ex: (admin, user, csm)

External Id of the client is associate with this contact. If not informed, the cnpj / cpf of the client must be informed

CNPJ/CPF of the client is associate with this contact. If not informed, the externa_id_client of the client must be informed

Birthday of contact for creating or update contact

Id External of this ticket.

This field is not mandatory. If not informed, CX will randomly generate an external id.

Email contact open of this ticket in CustomerX -
If not informed, the External ID Client and External ID Contact must be informed

External Id of Client open of this ticket in CustomerX -
If not informed, the E-mail must be informed

External Id of Contact open of this ticket in CustomerX -
If not informed, the E-mail must be informed

Date open of ticket in CustomerX - Format (10/07/2020)

Status of ticket in CustomerX - pending|finalized|canceled| excluded|open

Date reopening of the ticket in CustomerX - Format (10/07/2020)

Date finalized of the ticket in CustomerX - Format (10/07/2020)

External Id of Contact open of this ticket in CustomerX

Date closing of the ticket in CustomerX - Format (10/07/2020)

Identifier of the mapping tracking collection

Use this option to add the received value to the other existing values.

Use this option as true if you want the amount to replace the amount by sending it beforehand on the same date.

Use this option as true if you want the amount to replace the amount by sending it beforehand for the entire period.

Id External of this financial. This field is not mandatory. If not informed, CX will randomly generate an external id.

External ID of the ticket for update in CustomerX.

This field is the external id of the ticket that is already in the CX and that will be updated

​Identifier type of ticket in CustomerX

CustomerX is a customer success platform that helps you manage engagement and relationships with your customers

CustomerX

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