When this happens...
ClickDeskNew Chat
Then do this...
SlackSend Channel Message

Instantly notify your team of new chats on ClickDesk without relying on copy and paste! When a new chat is created in ClickDesk, the details will be instantly sent over Slack as a message, so your team will know what's been discussed and can quickly followup.

How It Works

  1. A new chat is opened on ClickDesk
  2. Zapier sends the details as a message over Slack

What You Need

  • ClickDesk account
  • Slack account

Why Zapier?


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It's easy to connect ClickDesk + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Call

Triggers when new call is ended.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Ticket

Triggers when new ticket is arrived.

Send Channel Message

Post a new message to a specific #channel you choose.

New Chat

Triggers when new live chat is ended.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

New Starred Message

Triggers when you star a message.

Set Channel Topic

Sets the topic on a selected channel.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Invite New User

Invite a new User to your Slack workspace. Uses legacy tokens.

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Become a Zapier Integration Partner

ClickDesk is a combo of Live Chat, Voice and Video Chat and Helpdesk Software For Online Businesses. It is currently helping over 150,000 online businesses to better engage their web visitors.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

See Slack Integrations