Channel Talk + Slack

Notify on Slack by sending channel messages when new user chat tags are added in Channel Talk

When a new tag is added in the Channel Talk app, trigger a workflow that sends a corresponding message in the Slack app. This direct integration aids in swift communication, ensuring that all team members stay informed about important updates or changes in client communication. Ideal for teams who desire seamless interaction between Channel Talk and Slack, this workflow ensures smooth and effective information dissemination.

When this happens...
UserChat Tags Added
Triggers when tags are added to user chats.
TriggerInstant
automatically do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

- Use whitelist for tagsRequired
Trigger
Instant
Try It
New Message Posted to Team Chat Group
Triggers when a new message is posted in Team Chat Group.
Trigger
Instant
Try It
- Check email qualifiedRequired
- Check mobileNumber qualifiedRequired
Trigger
Instant
Try It
UserChat Closed
Triggers when UserChat is closed.
Trigger
Instant
Try It
- Filter only when first openedRequired
Trigger
Instant
Try It

- ProfileRequired
Action
Write
- Member IDRequired
- Profile
Action
Write

- UserChatRequired
- Bot Name
- Message TextRequired
Action
Write
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Reaction
- Channel
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- Raw Request User Info
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

Manager Assigned to UserChat
Triggers when a manager is assigned to user chat.
Trigger
Instant
Try It
- Check email qualifiedRequired
- Check mobileNumber qualifiedRequired
Trigger
Instant
Try It
- Use whitelist for tagsRequired
Trigger
Instant
Try It
New UserChat Message
Triggers when a new message is created in a user chat.
Trigger
Instant
Try It
UserChat Snoozed
Triggers when UserChat is snoozed.
Trigger
Instant
Try It
- UserRequired
Action
Write
- GroupRequired
- Bot Name
- Message TextRequired
Action
Write
- Member IDRequired
Action
Search
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
Try It
- Include Alias
Trigger
Instant
Try It
- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

About Channel Talk

Channel Talk: an all-in-one business messenger that combines live chat, team messaging, and a built-in customer database in one platform.

Related categories

Customer Support

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more Help

Related categories

Team Chat

Similar apps

Chatwork

Team Chat

Microsoft Teams

Microsoft, Team Chat

Twist

Team Chat

PRODUCTS

CAPABILITIES

By team

Channel Talk + Slack

Notify on Slack by sending channel messages when new user chat tags are added in Channel Talk

UserChat Tags Added

New Message Posted to Team Chat Group

Member Contact Created or Updated

Check email qualifiedRequired

Check mobileNumber qualifiedRequired

UserChat Closed

UserChat Opened

Filter only when first openedRequired

Creates a New Lead

ProfileRequired

Create or Update Member

Member IDRequired

Profile

Send Message to UserChat

UserChatRequired

Bot Name

Message TextRequired

New Public Message Posted Anywhere

Trigger for Bot Messages?

New Message Posted to Channel

ChannelRequired

Trigger for Bot Messages?

New File

Channel

User Name

Shared

New Message Posted to Private Channel

ChannelRequired

Trigger for Bot Messages?

New Reaction Added

Reaction

Channel

User

New User

Invite User To Channel

ChannelRequired

UsersRequired

Send Direct Message

Send Multi Message

Message TextRequired

Send as a bot?

Bot Name

Bot Icon

Include a link to this Zap?

Attach Image by URL

Auto-Expand Links?

Link Usernames and Channel Names?

Schedule At

Zap Id

Send Private Channel Message

ChannelRequired

Message TextRequired

Send as a bot?

Bot Name

Bot Icon

Include a link to this Zap?

Attach Image by URL

Auto-Expand Links?

Link Usernames and Channel Names?

Schedule At

Zap Id

File

Thread

Send Channel Message?

Update Profile

First Name

Last Name

Title

Email

User

API Request (Beta)

Raw Request User Info

Api Docs Info

HTTP MethodRequired

URLRequired