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Channel Talk + Google Sheets

Create Google Sheets spreadsheets when new userchats open in Channel Talk

Initiate a seamless workflow between Channel Talk and Google Sheets to efficiently manage your team's conversations. As soon as a user initiates a chat in Channel Talk, a new entry is automatically created in your designated Google Sheets spreadsheet. This automation eliminates the need for manual entry, improving archiving and evaluation of user chats, and freeing your time for other important tasks. Benefit from a well-organized and easily accessible record of all team communications.

Initiate a seamless workflow between Channel Talk and Google Sheets to efficiently manage your team's conversations. As soon as a user initiates a chat in Channel Talk, a new entry is automatically created in your designated Google Sheets spreadsheet. This automation eliminates the need for manual entry, improving archiving and evaluation of user chats, and freeing your time for other important tasks. Benefit from a well-organized and easily accessible record of all team communications.

  1. When this happens...
    Channel TalkChannel Talk
    UserChat Opened

    Triggers when UserChat is opened.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet

    Create a blank spreadsheet or duplicate an existing spreadsheet. Optionally, provide headers.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Use whitelist for tagsRequired

    Trigger
    Instant
    Try It
  • Channel Talk triggers, actions, and search

    New Message Posted to Team Chat Group

    Triggers when a new message is posted in Team Chat Group.

    Trigger
    Instant
    Try It
    • Check email qualifiedRequired

    • Check mobileNumber qualifiedRequired

    Trigger
    Instant
    Try It
  • Channel Talk triggers, actions, and search

    Manager Assigned to UserChat

    Triggers when a manager is assigned to user chat.

    Trigger
    Instant
    Try It
    • Check email qualifiedRequired

    • Check mobileNumber qualifiedRequired

    Trigger
    Instant
    Try It
    • Use whitelist for tagsRequired

    Trigger
    Instant
    Try It
  • Channel Talk triggers, actions, and search

    New UserChat Message

    Triggers when a new message is created in a user chat.

    Trigger
    Instant
    Try It
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channel-talk logo

About Channel Talk

Channel Talk: an all-in-one business messenger that combines live chat, team messaging, and a built-in customer database in one platform.

Related categories

  • Customer Support
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn moreHelp

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