1.Monitors new feed items
Integrate RSS by Zapier and feed mapping tools to monitor configured community search feeds and to centralize mention fields.
Log relevant community mentions to central mentions sheet
Automatically monitor community feed items across RSS by Zapier, AI by Zapier, Filter by Zapier, and Google Sheets. Create and update when new feed item appears, mentions publish, or posts go live—so you can extract relevance, filter actionable records, and log triage rows without manual triage.
How this automation scales community mention triage
When new community feed items arrive, delays can slow down responses and harm reputation. This automation monitors feed items, classifies relevance, filters records, and appends structured rows to your spreadsheet—so your team can act faster.
ZapierによるRSSor swap with your favorite app
2.Classifies relevance and extracts fields
Integrate AI by Zapier and text processing tools to classify relevance and to extract summaries for each mention.
AI by Zapieror swap with your favorite app
3.Filters to actionable top-level posts
Integrate Filter by Zapier and routing rules to continue only when mentions are actionable and relevant.
Filter by Zapieror swap with your favorite app
4.Creates spreadsheet row for triage
Integrate Google Sheets and data mapping tools to append structured rows for dates, users, summaries, and links.
Google Sheetsor swap with your favorite app
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
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Create urgent task for negative social reviews by branch
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Import daily reviews into analytics table for marketing
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Notify team about negative reviews in your channel
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Notify team of critical customer reviews instantly
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Post low local reviews to your team channel
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Post negative article alerts to your ops channel
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Protect brand trust with automated mention tracking, review alerts, and feedback routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
ステップ 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
ステップ 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
ステップ 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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