Put PagerDuty to work with AI and enterprise-grade automation
Automate smarter with PagerDuty and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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PagerDuty integration details
Creating a great customer experience requires constant communication within your team. You can use Zapier with PagerDuty to automatically create issues in your project management system and keep records for important tasks so your team can focus on creating and maintaining great customer experiences. You can even use Zapier to remind your team members when they’re on call—so nothing slips through the cracks.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Event Type
- Assigned To
- Service IDRequired
Try ItTriggerInstant- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
ActionWrite- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite
- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
ActionWrite- Integration KeyRequired
- DescriptionRequired
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
ActionWrite- ScheduleRequired
- Start TimeRequired
- End TimeRequired
ActionSearch
For builders
Let your AI safely access PagerDuty
Go beyond Zap workflows. Install Zapier in your AI to call PagerDuty actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in PagerDuty from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose PagerDuty actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a PagerDuty connection @ https://zapier.com/ja/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "pagerduty", owner: "me" });
await zapier.runAction({
app: 'pagerduty',
action: 'add_acknowledge_event',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.













