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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Reservation Inquiry" from Hostaway.

Add your action

An action happens after the trigger—such as "Create Access to Key" in Keycafe.

You’re connected!

Zapier seamlessly connects Hostaway and Keycafe, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Reservation Inquiry
Triggers when new Inquiry is created.
Trigger
Instant
Try It
- Reservation ID
  Required
- Note
  Required
Action
Write
- Reservation ID
  Required
Action
Search
- Key Name
  Required
- Description
- Notes
- Pickup Note
- Street Address
- Unit
- City
- State/Province
- Country
- Postal Code
- Home Location ID
- Organization ID
- Roaming
Action
Write
- Access ID
  Required
- Access Start
- Access End
- Time Zone
- Guest Name
- Send Return Reminder
Action
Write

- Search Query
Action
Search

New / Updated Reservation
Triggers when a new reservation is created. Triggers when an existing reservation is updated.
Trigger
Instant
Try It
- Reservation ID
  Required
Action
Write
- Guest Name
- Guest Email Address
- Guest Mobile Number
- Key
  Required
- Access Start
- Access End
- Time zone
- Notification Language
- Send Return Reminder
- Suppress Guest Notifications
- Allow Fob Setup
Action
Write
- Access ID
  Required
Action
Write
- Key Name
- Key ID
Action
Search
- Booking ID
- Booking Name
- Key Name
Action
Search

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Hostaway and Keycafe to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Hostaway to Keycafe integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Hostaway

Hostaway is a property management system with a built-in channel manager software that lets you manage hundreds of short-term rentals in real-time in one easy-to-use dashboard and mobile app.

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Related categories

Scheduling & Booking

About Keycafe

Keycafe is a physical key management system that enables businesses to organize, share, and track keys using cloud-connected smart lockers and an app.

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