Freshdesk + Mailmodo

Create Freshdesk tickets for new Mailmodo template submissions

Efficiently manage your customer inquiries with this Mailmodo to Freshdesk automation. When a new template submission is received in Mailmodo, a corresponding ticket will be created in Freshdesk, ensuring timely responses and seamless communication. Keep your customer support running smoothly and never miss an opportunity to assist your clients.

When this happens...
Template Submission
Triggers when a submission occurs in your template.
TriggerInstant
automatically do this!
Create Ticket
Create a ticket in Freshdesk for your domain.
ActionWrite

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Supported triggers and actions

- Name your zapRequired
- Select TemplateRequired
- Select FormRequired
Trigger
Instant
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- Journey
- Email IdRequired
- Receipient ListRequired
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write

- SubjectRequired
- EmailRequired
- Name
- Type
- DescriptionRequired
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- EmailRequired
Action
Search

- Name of your recipient listRequired
- EmailRequired
Action
Write
- Campaign Name
- EmailRequired
- Append to Mailmodo's ListRequired
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

Similar apps

About Mailmodo

Mailmodo is an email marketing tool which helps businesses get higher conversions from their emails

Learn more

Related categories

Marketing

Freshdesk + Mailmodo

Create Freshdesk tickets for new Mailmodo template submissions

Supported triggers and actions

Template Submission

Trigger Journey

New Ticket

New Ticket Note

Update Contact

Create Company

Create Forum Category

Create Ticket

Update Ticket

Find Contact

Create a Contact

Trigger Campaign

New Contact

Update Ticket

Add Notes to a Ticket

Create Forum

Create Forum Topic

Create Contact

API Request (Beta)

Find Ticket by Id

About Freshdesk

Related categories

Similar apps

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Help Scout

Mojo Helpdesk

About Mailmodo

Related categories