Emarsys + Superchat

Send WhatsApp template messages, add contacts to lists, create notes, and update conversation labels in Superchat for new automation center nodes in Emarsys

Many customers abandon their shopping before completing a purchase. Once the trigger is configured, this integration helps by running whenever a new “Browse Abandonment” event occurs in Emarsys. It automatically finds or creates the contact in Superchat, sends a personalized WhatsApp message, adds the customer to a retargeting list, and labels the conversation for easy tracking. This ensures timely communication to encourage customers to return and complete their purchase.

Many customers abandon their shopping before completing a purchase. Once the trigger is configured, this integration helps by running whenever a new “Browse Abandonment” event occurs in Emarsys. It automatically finds or creates the contact in Superchat, sends a personalized WhatsApp message, adds the customer to a retargeting list, and labels the conversation for easy tracking. This ensures timely communication to encourage customers to return and complete their purchase.

  1. When this happens...
    EmarsysEmarsys
    Automation Center Node

    Triggers when a contact reaches the Zapier node in the automation center.

    TriggerInstant
  2. automatically do this!
    SuperchatSuperchat
    Create Note

    Creates a note in a coversation.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Contact IdentifierRequired

    Action
    Write
    • Contact Identifier

    Action
    Search
  • Superchat triggers, actions, and search

    New Inbound Message

    Triggers when a new message is received.

    Trigger
    Instant
    Try It
emarsys logo
emarsys logo

About Emarsys

Emarsys is a marketing platform that enables personalized, one-to-one interactions between marketers and customers across all channels.

Related categories

  • Marketing
superchat logo
superchat logo

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn more

Related categories

  • CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier