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- Create requests in ManageEngine ServiceDesk Plus Cloud when new incidents are detected in Rootly
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Get AlertTriggers when Alert created. Try ItTriggerPolling
- Get PulseTriggers when Pulse created. Try ItTriggerPolling
- Title
- Kind
- Parent incident
- Private
- Summary
- Severity
- Environment
- Incident type
- Service
- Functionality
- Labels
- Slack channel name
- Group
- Notify emails
- Status
- Url
- Scheduled for
- Scheduled until
- In triage at
- Started at
- Detected at
- Acknowledged at
- Mitigated at
- Resolved at
- Cancelled at
 ActionWrite
- include
 ActionSearch
- Get IncidentTriggers when Incident created. Try ItTriggerPolling
- SourceRequired
- SummaryRequired
- Service
- Environment
- Started at
- Ended at
- External
- External url
- Labels
- Data
 ActionWrite
- Source
- SummaryRequired
- Service
- Environment
- Started at
- Ended at
- Labels
- Refs
- Data
 ActionWrite
- include
- search
- kind
- status
- user_id
- severity
- severity_id
- types
- type_ids
- environments
- environment_ids
- functionalities
- functionality_ids
- services
- service_ids
- teams
- team_ids
- custom_field_selected_option_ids
- created_at[gt]
- created_at[lt]
- updated_at[gt]
- updated_at[lt]
- started_at[gt]
- started_at[lt]
- detected_at[gt]
- detected_at[lt]
- acknowledged_at[gt]
- acknowledged_at[lt]
- mitigated_at[gt]
- mitigated_at[lt]
- resolved_at[gt]
- resolved_at[lt]
- in_triage_at[gt]
- in_triage_at[lt]
- sort
 ActionSearch
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