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Rootly + Salesforce

Rootly + Salesforce

Update records in Salesforce from newly-created Rootly incidents

Set up this Zap to automatically update your records in Salesforce whenever a matching incident in Rootly is created. This integration keeps your incident data up to date across platforms with no added clicks or keystrokes.

  1. When this happens...
    Get Incident
    Get Incident
    Get IncidentTriggers when Incident created.
  2. automatically do this!
    Update Record
    Update Record
    Update RecordUpdates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
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More things you can do with Rootly and Salesforce

Discover other triggers and actions you can use with Rootly and Salesforce

  • Rootly triggers, actions, and search
    Get Alert

    Triggers when Alert created.

    Trigger
    Polling
    Try It
    • Title
    • Kind
    • Parent incident
    • Duplicate incident
    • Private
    • Summary
    • User
    • Severity
    • Public title
    • Alert
    • Environment
    • Incident type
    • Service
    • Functionality
    • Group
    • Cause
    • Muted service
    • Labels
    • Slack channel name
    • Slack channel
    • Slack channel url
    • Slack channel archived
    • Google drive parent
    • Google drive url
    • Jira issue key
    • Jira issue
    • Jira issue url
    • Notify emails
    • Status
    • Url
    • Scheduled for
    • Scheduled until
    • In triage at
    • Started at
    • Detected at
    • Acknowledged at
    • Mitigated at
    • Resolved at
    • Closed at
    • Cancelled at
    Action
    Write
    • include
    • status
    • source
    • services
    • environments
    • groups
    • labels
    • started_at[gt]
    • started_at[gte]
    • started_at[lt]
    • started_at[lte]
    • ended_at[gt]
    • ended_at[gte]
    • ended_at[lt]
    • ended_at[lte]
    • created_at[gt]
    • created_at[gte]
    • created_at[lt]
    • created_at[lte]
    • updated_at[gt]
    • updated_at[gte]
    • updated_at[lt]
    • updated_at[lte]
    • status[eq]
    • status[not_eq]
    • status[in]
    • status[not_in]
    • source[eq]
    • source[not_eq]
    • source[in]
    • source[not_in]
    • services[eq]
    • services[not_eq]
    • services[in]
    • services[not_in]
    • groups[eq]
    • groups[not_eq]
    • groups[in]
    • groups[not_in]
    • environments[eq]
    • environments[not_eq]
    • environments[in]
    • environments[not_in]
    • labels[eq]
    • labels[not_eq]
    • labels[in]
    • labels[not_in]
    • page[after
    Action
    Search
    • Noise
    • Source
    • Status
    • Summary
      Required
    • Description
    • Service
    • Group
    • Functionality
    • Environment
    • Started at
    • Ended at
    • External
    • External url
    • Alert urgency
    • Notification target type
    • Notification target
    • Notification targets
    • Labels
    • Data
    • Deduplication key
    Action
    Write
    • Source
    • Summary
      Required
    • Service
    • Environment
    • Started at
    • Ended at
    • External url
    • Labels
    • Refs
    • Data
    Action
    Write
    • page[after
    • search
    • kind
    • status
    • private
    • user_id
    • severity
    • severity_id
    • labels
    • types
    • type_ids
    • environments
    • environment_ids
    • functionalities
    • functionality_ids
    • functionality_names
    • services
    • service_ids
    • service_names
    • teams
    • team_ids
    • team_names
    • cause
    • cause_ids
    • custom_field_selected_option_ids
    • slack_channel_id
    • sequential_id
    • created_at[gt]
    • created_at[gte]
    • created_at[lt]
    • created_at[lte]
    • updated_at[gt]
    • updated_at[gte]
    • updated_at[lt]
    • updated_at[lte]
    • started_at[gt]
    • started_at[gte]
    • started_at[lt]
    • started_at[lte]
    • detected_at[gt]
    • detected_at[gte]
    • detected_at[lt]
    • detected_at[lte]
    • acknowledged_at[gt]
    • acknowledged_at[gte]
    • acknowledged_at[lt]
    • acknowledged_at[lte]
    • mitigated_at[gt]
    • mitigated_at[gte]
    • mitigated_at[lt]
    • mitigated_at[lte]
    • resolved_at[gt]
    • resolved_at[gte]
    • resolved_at[lt]
    • resolved_at[lte]
    • closed_at[gt]
    • closed_at[gte]
    • closed_at[lt]
    • closed_at[lte]
    • in_triage_at[gt]
    • in_triage_at[gte]
    • in_triage_at[lt]
    • in_triage_at[lte]
    • kind[eq]
    • kind[not_eq]
    • kind[in]
    • kind[not_in]
    • status[eq]
    • status[not_eq]
    • status[in]
    • status[not_in]
    • private[eq]
    • private[not_eq]
    • private[in]
    • private[not_in]
    • user_id[eq]
    • user_id[not_eq]
    • user_id[in]
    • user_id[not_in]
    • severity[eq]
    • severity[not_eq]
    • severity[in]
    • severity[not_in]
    • severity_id[eq]
    • severity_id[not_eq]
    • severity_id[in]
    • severity_id[not_in]
    • labels[eq]
    • labels[not_eq]
    • labels[in]
    • labels[not_in]
    • zendesk_ticket_id[eq]
    • zendesk_ticket_id[not_eq]
    • zendesk_ticket_id[in]
    • zendesk_ticket_id[not_in]
    • sequential_id[eq]
    • sequential_id[not_eq]
    • sequential_id[in]
    • sequential_id[not_in]
    • types[eq]
    • types[not_eq]
    • types[in]
    • types[not_in]
    • type_ids[eq]
    • type_ids[not_eq]
    • type_ids[in]
    • type_ids[not_in]
    • environments[eq]
    • environments[not_eq]
    • environments[in]
    • environments[not_in]
    • environment_ids[eq]
    • environment_ids[not_eq]
    • environment_ids[in]
    • environment_ids[not_in]
    • services[eq]
    • services[not_eq]
    • services[in]
    • services[not_in]
    • service_ids[eq]
    • service_ids[not_eq]
    • service_ids[in]
    • service_ids[not_in]
    • service_names[eq]
    • service_names[not_eq]
    • service_names[in]
    • service_names[not_in]
    • functionalities[eq]
    • functionalities[not_eq]
    • functionalities[in]
    • functionalities[not_in]
    • functionality_ids[eq]
    • functionality_ids[not_eq]
    • functionality_ids[in]
    • functionality_ids[not_in]
    • functionality_names[eq]
    • functionality_names[not_eq]
    • functionality_names[in]
    • functionality_names[not_in]
    • causes[eq]
    • causes[not_eq]
    • causes[in]
    • causes[not_in]
    • cause_ids[eq]
    • cause_ids[not_eq]
    • cause_ids[in]
    • cause_ids[not_in]
    • teams[eq]
    • teams[not_eq]
    • teams[in]
    • teams[not_in]
    • team_ids[eq]
    • team_ids[not_eq]
    • team_ids[in]
    • team_ids[not_in]
    • team_names[eq]
    • team_names[not_eq]
    • team_names[in]
    • team_names[not_in]
    • sort
    • include
    Action
    Search
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About Rootly
Rootly is an AI incident management platform. Connect it to 7,000+ apps to auto-create incidents and trigger workflows when things break.
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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