Put LiveChat to work with AI and enterprise-grade automation
Automate smarter with LiveChat and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Or pick an app to pair with
Salesforce
CRM (Customer Relationship Management)
HubSpot
Marketing Automation
ActiveCampaign
Marketing Automation
SharpSpring
Marketing Automation
Pipedrive
CRM (Customer Relationship Management)
Microsoft Dynamics 365 CRM
CRM (Customer Relationship Management), Microsoft
Marketo
Marketing Automation
monday.com
Project Management
RD Station
Marketing Automation
Salesforce
CRM (Customer Relationship Management)
HubSpot
Marketing Automation
ActiveCampaign
Marketing Automation
SharpSpring
Marketing Automation
Pipedrive
CRM (Customer Relationship Management)
Microsoft Dynamics 365 CRM
CRM (Customer Relationship Management), Microsoft
Salesforce
CRM (Customer Relationship Management)
HubSpot
Marketing Automation
ActiveCampaign
Marketing Automation
SharpSpring
Marketing Automation
Pipedrive
CRM (Customer Relationship Management)
Microsoft Dynamics 365 CRM
CRM (Customer Relationship Management), Microsoft
Marketo
Marketing Automation
monday.com
Project Management
RD Station
Marketing Automation
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant
For builders
Let your AI safely access LiveChat
Go beyond Zap workflows. Install Zapier in your AI to call LiveChat actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in LiveChat from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose LiveChat actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a LiveChat connection @ https://zapier.com/fr/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "livechat", owner: "me" });
await zapier.runAction({
app: 'livechat',
action: '{actionName}',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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