Connect LiveChat and monday.com to unlock the power of automation
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Set up your first integration
Quickly connect LiveChat to monday.com with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate LiveChat with monday.com - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.
Add your action
An action happens after the trigger—such as "Archive Board" in monday.com.
You’re connected!
Zapier seamlessly connects LiveChat and monday.com, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - Item_created_in_board_copy
- Board IDRequired
Try ItTriggerInstant
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - Board IDRequired
Try ItTriggerInstant- Board IDRequired
- Group Names to trigger on
Try ItTriggerInstant
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Practical ways you can use LiveChat and monday.com
Track customer chats in monday.com.
When a new chat starts in LiveChat, Zapier adds it as a new item in monday.com to keep a clear record of customer interactions. This helps business owners track high-priority conversations and ensure customer concerns are promptly addressed.
Business Owner
Log LiveChat queue visits to monday.com.
Trigger an update in monday.com each time a new visitor enters the LiveChat queue. This gives IT teams visibility into chat queue patterns and server loads, helping optimize operations and manage resources effectively.
ITAdd new LiveChat tickets to monday.com.
When a new ticket is created in LiveChat, Zapier automatically creates a corresponding item in monday.com. This integration ensures your team stays organized and never misses a customer request, improving ticket resolution times and team accountability.
Marketing & Marketing Ops
