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HelpDesk Integrations

Customer Support
Customer Support

Put HelpDesk to work with AI and enterprise-grade automation

Automate smarter with HelpDesk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

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Start free with email
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Start free with email
Start free with email
Google Logo Continue with Google
  • No-code AI automation
  • Full audit trails and controls
  • SOC 2 and GDPR compliant
  • Easy visual workflow builder
  • 8,000+ apps, 450+ AI tools
  • Free tier available
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Or pick an app to pair with
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Integrate Slack with HelpDeskIntegrate Slack with HelpDesk
Slack
Team Chat
Integrate Jira Software Cloud with HelpDeskIntegrate Jira Software Cloud with HelpDesk
Jira Software Cloud
Project Management
Integrate ChatBot with HelpDeskIntegrate ChatBot with HelpDesk
ChatBot
AI Chatbots
Integrate Google Forms with HelpDeskIntegrate Google Forms with HelpDesk
Google Forms
Forms & Surveys, Google
Integrate ClickUp with HelpDeskIntegrate ClickUp with HelpDesk
ClickUp
Project Management
Integrate Salesforce with HelpDeskIntegrate Salesforce with HelpDesk
Salesforce
CRM (Customer Relationship Management)
Integrate Discord with HelpDeskIntegrate Discord with HelpDesk
Discord
Team Chat
Integrate Typeform with HelpDeskIntegrate Typeform with HelpDesk
Typeform
Forms & Surveys
Integrate monday.com with HelpDeskIntegrate monday.com with HelpDesk
monday.com
Project Management
Integrate Slack with HelpDeskIntegrate Slack with HelpDesk
Slack
Team Chat
Integrate Jira Software Cloud with HelpDeskIntegrate Jira Software Cloud with HelpDesk
Jira Software Cloud
Project Management
Integrate ChatBot with HelpDeskIntegrate ChatBot with HelpDesk
ChatBot
AI Chatbots
Integrate Google Forms with HelpDeskIntegrate Google Forms with HelpDesk
Google Forms
Forms & Surveys, Google
Integrate ClickUp with HelpDeskIntegrate ClickUp with HelpDesk
ClickUp
Project Management
Integrate Salesforce with HelpDeskIntegrate Salesforce with HelpDesk
Salesforce
CRM (Customer Relationship Management)
Integrate Slack with HelpDeskIntegrate Slack with HelpDesk
Slack
Team Chat
Integrate Jira Software Cloud with HelpDeskIntegrate Jira Software Cloud with HelpDesk
Jira Software Cloud
Project Management
Integrate ChatBot with HelpDeskIntegrate ChatBot with HelpDesk
ChatBot
AI Chatbots
Integrate Google Forms with HelpDeskIntegrate Google Forms with HelpDesk
Google Forms
Forms & Surveys, Google
Integrate ClickUp with HelpDeskIntegrate ClickUp with HelpDesk
ClickUp
Project Management
Integrate Salesforce with HelpDeskIntegrate Salesforce with HelpDesk
Salesforce
CRM (Customer Relationship Management)
Integrate Discord with HelpDeskIntegrate Discord with HelpDesk
Discord
Team Chat
Integrate Typeform with HelpDeskIntegrate Typeform with HelpDesk
Typeform
Forms & Surveys
Integrate monday.com with HelpDeskIntegrate monday.com with HelpDesk
monday.com
Project Management

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

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Launch your first automated workflow

  • Send Slack channel messages for new HelpDesk ticket messages

    Details
    Try it
    • HelpDesk logo
    • Slack logo
    HelpDesk + Slack

  • Create spreadsheet rows in Google Sheets from new HelpDesk tickets

    Details
    Try it
    • HelpDesk logo
    • Google Sheets logo
    HelpDesk + Google Sheets

  • Add contacts to Salesforce campaigns from new HelpDesk tickets

    Premium
    Details
    Try it
    • HelpDesk logo
    • Salesforce logo
    HelpDesk + Salesforce

  • Create Jira Software Cloud issues from new HelpDesk tickets

    Details
    Try it
    • HelpDesk logo
    • Jira Software Cloud logo
    HelpDesk + Jira Software Cloud

  • Create issues in GitHub from new HelpDesk tickets

    Details
    Try it
    • HelpDesk logo
    • GitHub logo
    HelpDesk + GitHub

  • Update issues in GitHub when HelpDesk ticket statuses change

    Details
    Try it
    • HelpDesk logo
    • GitHub logo
    HelpDesk + GitHub

  • Send Slack channel messages for new HelpDesk ticket messages

    Details
    Try it
    • HelpDesk logo
    • Slack logo
    HelpDesk + Slack

  • Create spreadsheet rows in Google Sheets from new HelpDesk tickets

    Details
    Try it
    • HelpDesk logo
    • Google Sheets logo
    HelpDesk + Google Sheets

  • Add contacts to Salesforce campaigns from new HelpDesk tickets

    Premium
    Details
    Try it
    • HelpDesk logo
    • Salesforce logo
    HelpDesk + Salesforce

  • Create Jira Software Cloud issues from new HelpDesk tickets

    Details
    Try it
    • HelpDesk logo
    • Jira Software Cloud logo
    HelpDesk + Jira Software Cloud

  • Create issues in GitHub from new HelpDesk tickets

    Details
    Try it
    • HelpDesk logo
    • GitHub logo
    HelpDesk + GitHub

  • Update issues in GitHub when HelpDesk ticket statuses change

    Details
    Try it
    • HelpDesk logo
    • GitHub logo
    HelpDesk + GitHub

  • Update issues in Jira Software Cloud when HelpDesk ticket statuses change

    Details
    Try it
    • HelpDesk logo
    • Jira Software Cloud logo
    HelpDesk + Jira Software Cloud

  • Add HubSpot contacts from new HelpDesk tickets

    Details
    Try it
    • HelpDesk logo
    • HubSpot logo
    HelpDesk + HubSpot

  • Create Salesforce Records from new HelpDesk tickets

    Premium
    Details
    Try it
    • HelpDesk logo
    • Salesforce logo
    HelpDesk + Salesforce

  • Create HelpDesk tickets from new missed incoming calls in Channels

    Details
    Try it
    • Channels logo
    • HelpDesk logo
    Channels + HelpDesk

  • Update HelpDesk tickets from new Simplesat feedback

    Details
    Try it
    • Simplesat logo
    • HelpDesk logo
    Simplesat + HelpDesk

  • Tag Helpdesk tickets when new Simplesat feedback is received

    Details
    Try it
    • Simplesat logo
    • HelpDesk logo
    Simplesat + HelpDesk

    • Update issues in Jira Software Cloud when HelpDesk ticket statuses change

      Details
      Try it
      • HelpDesk logo
      • Jira Software Cloud logo
      HelpDesk + Jira Software Cloud

    • Add HubSpot contacts from new HelpDesk tickets

      Details
      Try it
      • HelpDesk logo
      • HubSpot logo
      HelpDesk + HubSpot

    • Create Salesforce Records from new HelpDesk tickets

      Premium
      Details
      Try it
      • HelpDesk logo
      • Salesforce logo
      HelpDesk + Salesforce

    • Create HelpDesk tickets from new missed incoming calls in Channels

      Details
      Try it
      • Channels logo
      • HelpDesk logo
      Channels + HelpDesk

    • Update HelpDesk tickets from new Simplesat feedback

      Details
      Try it
      • Simplesat logo
      • HelpDesk logo
      Simplesat + HelpDesk

    • Tag Helpdesk tickets when new Simplesat feedback is received

      Details
      Try it
      • Simplesat logo
      • HelpDesk logo
      Simplesat + HelpDesk

    Supported triggers and actions

    Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • HelpDesk triggers, actions, and search
      New Ticket

      Triggers when a new support ticket is created.

      Trigger
      Instant
      Try It
    • HelpDesk triggers, actions, and search
      Ticket Followers Changed

      Triggers when followers change in a ticket.

      Trigger
      Instant
      Try It
    • HelpDesk triggers, actions, and search
      Ticket Priority Changed

      Triggers when ticket changes priority.

      Trigger
      Instant
      Try It
    • HelpDesk triggers, actions, and search
      Ticket Tags Changed

      Triggers when tags are changed in a ticket.

      Trigger
      Instant
      Try It
    • HelpDesk triggers, actions, and search
      Ticket Assignment Changed

      Triggers when ticket changes assignment.

      Trigger
      Instant
      Try It
    • HelpDesk triggers, actions, and search
      New Message in a Ticket

      Triggers when there's a new message in a ticket.

      Trigger
      Instant
      Try It
    • HelpDesk triggers, actions, and search
      Ticket Status Changed

      Triggers when ticket changes status.

      Trigger
      Instant
      Try It
      • Requester email
        Required
      • Requester name
      • Ticket subject
        Required
      • Message text
        Required
      • Requester author
      • Ticket priority
      • Assigned team
      • Private message
      • Tags
      • People in the loop
      • Ticket followers (agents)
      • Upload transaction ID
      Action
      Write

    HelpDesk Help & Support

    Common questions

    Connect Your App Accounts to Zapier

    Manage Your App Connections

    Use the Power of AI to Generate Zaps (Beta)

    What Should I Do in Zapier If I Change an App Account Password

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    About HelpDesk
    HelpDesk is a ticketing software for effortless customer support
    Learn moreLearn moreHelpHelp
    Related categories
    Customer Support

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