Emotive + Reamaze

Create Reamaze conversations from new Emotive tickets

Replies to broadcasts and conversation handoffs in Emotive will be used to create conversations in Reamaze.

Replies to broadcasts and conversation handoffs in Emotive will be used to create conversations in Reamaze.

  1. When this happens...
    EmotiveEmotive
    New Ticket

    Triggers when a new support ticket is created.

    TriggerInstant
  2. automatically do this...
    ReamazeReamaze
    Create Conversation

    Create a new conversation on behalf of a user.

    ActionWrite
  3. then do this!
    EmotiveEmotive
    Update Ticket

    Updates existing ticket id

    ActionWrite
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Supported triggers and actions

    • Customer First Name

    • Customer Last Name

    • Customer Phone NumberRequired

    • Order DateRequired

    • Order IDRequired

    • Text Opt-In

    • Discount Codes

    • Total PriceRequired

    • Is Subscribed Order

    • Product Title

    • Product SKU

    • Product Collection ID

    • PriceRequired

    Action
    Write
    • Ticket IDRequired

    • External Ticket IDRequired

    • External User IDRequired

    • status

    • System type

    Action
    Write
emotive logo
emotive logo

About Emotive

Emotive is an eCommerce service that enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

Related categories

  • eCommerce
reamaze logo
reamaze logo

About Reamaze

Reamaze is an all-in-one helpdesk for chat, social media, SMS, and email right from your site or app.
Learn more

Related categories

  • Customer Support

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