Create Reamaze conversations from new Emotive tickets
Replies to broadcasts and conversation handoffs in Emotive will be used to create conversations in Reamaze.
Replies to broadcasts and conversation handoffs in Emotive will be used to create conversations in Reamaze.
- When this happens...New Ticket
Triggers when a new support ticket is created.
- automatically do this...Create Conversation
Create a new conversation on behalf of a user.
- then do this!Update Ticket
Updates existing ticket id
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New Ticket
Triggers when a new support ticket is created.
Try ItExternal Ticket IDRequired
Note
Ticket Event Time
Agent ID
Status
System TypeRequired
Phone Number
First Name
Last Name
Email
SourceRequired
Key
Value
Type
Contact Type
Try It
Update Ticket
Ticket updates test trigger
Try ItCustomer First Name
Customer Last Name
Customer Phone NumberRequired
Order DateRequired
Order IDRequired
Text Opt-In
Discount Codes
Total PriceRequired
Is Subscribed Order
Product Title
Product SKU
Product Collection ID
PriceRequired
Ticket IDRequired
External Ticket IDRequired
External User IDRequired
status
System type
Tag
Try It