Emotive + Freshdesk
Create new Freshdesk tickets from new Emotive tickets
With this workflow, whenever there's a new ticket in Emotive, a corresponding ticket is created in Freshdesk. This automation helps to ensure no customer request goes unnoticed and provides immediate response in Freshdesk. It seamlessly connects Emotive's communication platform with Freshdesk's customer support, enabling efficient management of customer tickets.
With this workflow, whenever there's a new ticket in Emotive, a corresponding ticket is created in Freshdesk. This automation helps to ensure no customer request goes unnoticed and provides immediate response in Freshdesk. It seamlessly connects Emotive's communication platform with Freshdesk's customer support, enabling efficient management of customer tickets.
- When this happens...New Ticket
Triggers when a new support ticket is created.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
- Free forever for core features
- 14 day trial for premium features & apps
New Ticket
Triggers when a new support ticket is created.
Try ItExternal Ticket IDRequired
Note
Ticket Event Time
Agent ID
Status
System TypeRequired
Phone Number
First Name
Last Name
Email
SourceRequired
Key
Value
Type
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try It
Update Ticket
Ticket updates test trigger
Try ItCustomer First Name
Customer Last Name
Customer Phone NumberRequired
Order DateRequired
Order IDRequired
Text Opt-In
Discount Codes
Total PriceRequired
Is Subscribed Order
Product Title
Product SKU
Product Collection ID
PriceRequired
Ticket IDRequired
External Ticket IDRequired
External User IDRequired
status
System type
New Contact
Triggers when a new customer is created.
Try It
