Support Board + Zapier Tables
Update Support Board agents with new or updated records from Zapier Tables
Stay on top of your customer support tasks with this efficient workflow. When a new or updated record is detected in Zapier Tables, it neatly updates a conversation agent in the Support Board app. This automation ensures your customer support is always timely and relevant, enhancing your service and leaving no customer query unresolved.
Stay on top of your customer support tasks with this efficient workflow. When a new or updated record is detected in Zapier Tables, it neatly updates a conversation agent in the Support Board app. This automation ensures your customer support is always timely and relevant, enhancing your service and leaving no customer query unresolved.
- When this happens...
New or Updated RecordTriggers when a record is added or updated on a table.
TriggerInstantThis event starts a Zap instantly. - automatically do this!
Update Conversation AgentAssigns or update the agent assigned to a conversation.
ActionWriteCreate a new record or update an existing record in your app.
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Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Table IDRequired
FieldRequired
Summary FormulaRequired
Zap Id
Zap Step Id
Zap Path Run Id
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Table IDRequired
Calculate FieldRequired
Aggregate FunctionRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table IDRequired
Name
Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table IDRequired
Record IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.SearchFind existing data in your appTable IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.SearchFind existing data in your app
Conversation Status Updated
Triggers when the status code of a conversation changes.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Email Sent
Triggers when a notification email is sent to a user or agent. Docs at
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Message Deleted
Triggers when a message is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Conversation Created
Triggers when a new conversation is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Message Sent
Triggers when a new chat message is sent. It works for both users and agents.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Registration
Triggers when a user registers successfully from the registration form of the chat. This Webhook is sent only if the registration is successful. This Webhook is sent also if the registration is updated via the registration form of a Rich Message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.SMS Sent
Triggers when a new text message is sent by a user or an agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Conversation IDRequired
User IDRequired
NameRequired
MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.The action is irreversible
Conversation IDRequired
Note IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.The action is irreversible
User IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDsRequired
MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ID
Count
Full
Categories
Articles Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Pagination
Status Code
Routing
Routing Unassigned
Department
Source
Tag
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Exclude Message
User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.DatetimeRequired
Routing
Routing Unassigned
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
DatetimeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SettingRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.StringsRequired
Language CodeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.The action is irreversible
Message IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Message IDRequired
Message
Attachments
Payload
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
Status CodeRequired
Title
Department
Agent ID
Source
Extra
Extra 2
Extra 3
Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TitleRequired
MessageRequired
InterestsRequired
Conversation ID
Icon
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SearchRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ToRequired
SubjectRequired
MessageRequired
Sender Suffix
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.MessageRequired
ToRequired
Template
Conversation ID
Attachments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Agent IDRequired
Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Status CodeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ToRequired
Message
Attachments
Phone ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Table IDRequired
Record IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table IDRequired
Record IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Table NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appTable IDRequired
Zap Id
Zap Step Id
Zap Path Run Id
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundDialogflow Message
Triggers when the Dialogflow send a reply to a user message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Login
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Conversation
Triggers when a new conversation is received in the user's chat widget.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Email Address
Triggers when a user register his email via the follow-up message or registration form.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Messages
Triggers when new messages are received in the chat widget or the admin area.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Rich Message
Triggers when the user submits the values inserted in a Rich Message. All the Rich Messages that require the submitting of data fire this Webhook, some of them are the follow-up email form, the registration form, the buttons.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.User Deleted
Triggers when a user is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.First name
Last name
email
Profile image
password
User type
Extra
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.The action is irreversible
User IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation ID
Message
Attachments
Language
Event
Parameters
Audio
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SettingRequired
Default
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IDRequired
Sub IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
Conversation IDRequired
DatetimeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Get Settings
Returns an array with all the settings.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Email
Password
User ID
Token
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
Conversation IDRequired
Message
Attachments
Conversation Status Code
Payload
Queue
Recipient ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.PSIDRequired
Message
Attachments
Metadata
Facebook Page IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.MessageRequired
Max Tokens
Model
Conversation ID
Audio
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SearchRequired
Articles Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SearchRequired
User IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Recipient IDRequired
Sender IDRequired
MessageRequired
Attachments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Chat IDRequired
Message
Attachments
Conversation ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
DepartmentRequired
Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
First name
Last name
Email
Profile image
Password
User type
Settings extra
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
About Support Board
Related categories
Related categories
Related Zap Templates
- Manage new, updated, or deleted records in Zapier Tables and send messages in Support Board via whatsapp
- Manage new, updated, or deleted records in Zapier Tables by sending messages in Support Board
- Create new records in Zapier Tables every time a dialogflow message appears in Support Board
- Manage new, updated, or deleted records in Zapier Tables with dialogflow messages in Support Board
- Manage new, updated or deleted records in Zapier Tables by sending messages in Support Board
Related Zap Templates
- Manage new, updated, or deleted records in Zapier Tables and send messages in Support Board via whatsapp
- Manage new, updated, or deleted records in Zapier Tables with dialogflow messages in Support Board
- Manage new, updated or deleted records in Zapier Tables to get new user conversations in Support Board