Put Kayako to work with AI and enterprise-grade automation
Automate smarter with Kayako and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Or pick an app to pair with
Jira Software Server
Project Management
WHMCS
CRM (Customer Relationship Management)
Intercom
Customer Support
Google Forms (Legacy)
Forms & Surveys, Google
Google Chat
Google, Team Chat
Autotask
CRM (Customer Relationship Management)
Magento 2.X
eCommerce
BigCommerce
eCommerce
GitHub
Developer Tools
Jira Software Server
Project Management
WHMCS
CRM (Customer Relationship Management)
Intercom
Customer Support
Google Forms (Legacy)
Forms & Surveys, Google
Google Chat
Google, Team Chat
Autotask
CRM (Customer Relationship Management)
Jira Software Server
Project Management
WHMCS
CRM (Customer Relationship Management)
Intercom
Customer Support
Google Forms (Legacy)
Forms & Surveys, Google
Google Chat
Google, Team Chat
Autotask
CRM (Customer Relationship Management)
Magento 2.X
eCommerce
BigCommerce
eCommerce
GitHub
Developer Tools
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Conversation
Triggers whenever a new conversation is created.
Try ItTriggerInstant - New User
Triggers when a new user account is created.
Try ItTriggerInstant - Tag Added to Conversation
Triggers when a tag is added to a conversation.
Try ItTriggerInstant - Tag Added to User
Triggers when a tag is added to a user.
Try ItTriggerInstant
- New Organization
Triggers when a new organization is created.
Try ItTriggerInstant - New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Try ItTriggerInstant - Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Try ItTriggerInstant - ConversationRequired
- Private Note ContentsRequired
ActionWrite
For builders
Let your AI safely access Kayako
Go beyond Zap workflows. Install Zapier in your AI to call Kayako actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in Kayako from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose Kayako actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Kayako connection @ https://zapier.com/de/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "kayako", owner: "me" });
await zapier.runAction({
app: 'kayako',
action: 'add_note_to_case',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
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