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Jira Service Management + Twilio
Jira Service Management + Twilio
Jira Service Management + Twilio integrations
Create requests in Jira Service Management for new calls in Twilio
When a new call comes in through Twilio, activate this workflow to have a request instantly created in Jira Service Management. This efficient process not only ensures that every call is promptly acknowledged, but also helps in coordinating a timely and organized response. Streamline your customer service operations and improve productivity with this robust integration.
- When this happens...New CallTriggers when a call is finished on your Twilio number.
- automatically do this!Create RequestCreate a new request.
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More things you can do with Twilio and Jira Service Management
Discover other triggers and actions you can use with Twilio and Jira Service Management
- New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling - New Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerPolling - From NumberRequired
- To_numberRequired
- MessageRequired
- Voice
- Language
- Send Digits
ActionWrite
- Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling- To NumberRequired
Try ItTriggerPolling- Help Text
- From NumberRequired
- Alphanumeric Sender ID
- To_numberRequired
- MessageRequired
- Media_url
ActionWrite
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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