Intercom + monday.com

Create new items in monday.com for every new ticket in Intercom

When a new support ticket arises in Intercom, it's fundamental to track and manage it effectively. With this workflow, each ticket created in Intercom will establish a corresponding item in monday.com, enabling you to manage support queries efficiently. In the process, you boost productivity and keep all support issues neatly organized in one place.

When a new support ticket arises in Intercom, it's fundamental to track and manage it effectively. With this workflow, each ticket created in Intercom will establish a corresponding item in monday.com, enabling you to manage support queries efficiently. In the process, you boost productivity and keep all support issues neatly organized in one place.

  1. When this happens...
    IntercomIntercom
    New Ticket

    Triggers when a new Ticket is created in Intercom.

    TriggerInstant
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

Similar apps

HubSpot integrationsHubSpot integrations

HubSpot

Marketing Automation
Inbound Now integrationsInbound Now integrations

Inbound Now

Marketing Automation, WordPress
monday logo
monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Learn more

Related categories

  • Project Management

Similar apps

Trello integrationsTrello integrations

Trello

Project Management
Asana integrationsAsana integrations

Asana

Project Management
Insightly integrationsInsightly integrations

Insightly

CRM (Customer Relationship Management)