Intercom + Jira Software Cloud

Create new issues in Jira Software Cloud for every new ticket in Intercom

Easily streamline your customer support and development processes with this Intercom-Jira Software Cloud workflow. Whenever a new ticket pops up in Intercom, it promptly creates a corresponding issue in Jira Software Cloud. This automation aids your team in promptly addressing customer challenges and enhances collaboration across platforms.

Easily streamline your customer support and development processes with this Intercom-Jira Software Cloud workflow. Whenever a new ticket pops up in Intercom, it promptly creates a corresponding issue in Jira Software Cloud. This automation aids your team in promptly addressing customer challenges and enhances collaboration across platforms.

  1. When this happens...
    IntercomIntercom
    New Ticket

    Triggers when a new Ticket is created in Intercom.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management