Helpwise Integrations

Name: Zapier
Availability: InStock

Put Helpwise to work with AI and enterprise-grade automation

Automate smarter with Helpwise and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Gmail

Email, Google

Google Sheets

Google, Spreadsheets

Azure DevOps

Developer Tools, Microsoft

Encharge

Marketing

Act!

CRM (Customer Relationship Management)

EZLynx

CRM (Customer Relationship Management)

Brilliant Directories

CRM (Customer Relationship Management)

Google Drive

File Management & Storage, Google

ClickUp

Project Management

Gmail

Email, Google

Google Sheets

Google, Spreadsheets

Azure DevOps

Developer Tools, Microsoft

Encharge

Marketing

Act!

CRM (Customer Relationship Management)

EZLynx

CRM (Customer Relationship Management)

Gmail

Email, Google

Google Sheets

Google, Spreadsheets

Azure DevOps

Developer Tools, Microsoft

Encharge

Marketing

Act!

CRM (Customer Relationship Management)

EZLynx

CRM (Customer Relationship Management)

Brilliant Directories

CRM (Customer Relationship Management)

Google Drive

File Management & Storage, Google

ClickUp

Project Management

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create tasks in ClickUp for newly tagged conversations in Helpwise
Details
Try it
Helpwise + ClickUp
Add or update LeadConnector opportunities when new tags are added in Helpwise
Details
Try it
Helpwise + LeadConnector
Add new tags from Helpwise to create spreadsheet rows in Google Sheets
Details
Try it
Helpwise + Google Sheets
Create new Helpwise contacts from your new JustCall contacts
Details
Try it
JustCall + Helpwise
Send Slack channel messages for new inbound Helpwise emails
Details
Try it
Helpwise + Slack
Update Google Sheets rows when new Helpwise inbound emails arrive
Details
Try it
Helpwise + Google Sheets

Create tasks in ClickUp for newly tagged conversations in Helpwise

Details

Try it

Helpwise + ClickUp

Add or update LeadConnector opportunities when new tags are added in Helpwise

Details

Try it

Helpwise + LeadConnector

Add new tags from Helpwise to create spreadsheet rows in Google Sheets

Details

Try it

Helpwise + Google Sheets

Create new Helpwise contacts from your new JustCall contacts

Details

Try it

JustCall + Helpwise

Send Slack channel messages for new inbound Helpwise emails

Details

Try it

Helpwise + Slack

Update Google Sheets rows when new Helpwise inbound emails arrive

Details

Try it

Helpwise + Google Sheets

Create new Helpwise conversations from new Gravity Forms submissions

Details

Try it

Gravity Forms + Helpwise

Create contacts in Helpwise for new persons in Copper

Details

Try it

Copper + Helpwise

Create new Trello cards from mentioned notes in Helpwise

Details

Try it

Helpwise + Trello

"create spreadsheet rows in Google Sheets for new inbound emails in Helpwise"

Details

Try it

Helpwise + Google Sheets

Update Google Sheets rows with new inbound emails in Helpwise

Details

Try it

Helpwise + Google Sheets

Create multiple spreadsheet rows in Google Sheets for each new inbound email in Helpwise

Details

Try it

Helpwise + Google Sheets

Create new Helpwise conversations from new Gravity Forms submissions
Details
Try it
Gravity Forms + Helpwise
Create contacts in Helpwise for new persons in Copper
Details
Try it
Copper + Helpwise
Create new Trello cards from mentioned notes in Helpwise
Details
Try it
Helpwise + Trello
"create spreadsheet rows in Google Sheets for new inbound emails in Helpwise"
Details
Try it
Helpwise + Google Sheets
Update Google Sheets rows with new inbound emails in Helpwise
Details
Try it
Helpwise + Google Sheets
Create multiple spreadsheet rows in Google Sheets for each new inbound email in Helpwise
Details
Try it
Helpwise + Google Sheets

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Assigned in a Conversation
Triggers when your team member assigned you in a conversation.
Trigger
Polling
Try It
Contact Is Created
Triggers when new contact is created
Trigger
Polling
Try It
Draft Is Created
Triggers when a new draft is created
Trigger
Polling
Try It
- Your WhatsApp Number (with +)
  Required
Trigger
Polling
Try It
- Interval
  Required
Trigger
Polling
Try It

- Facebook mailbox Id
  Required
Trigger
Polling
Try It
Rule Is Run
Triggers when a rule is run on any conversation
Trigger
Polling
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- Mailbox Email Addess
  Required
Trigger
Polling
Try It
- Tag Name
  Required
- Tag Color
- Mailbox id
  Required
- Thread Id
  Required
Action
Write
- First Name
  Required
- Middle Name
- Last Name
- Email
  Required
- Phone
- Company Name
- Job title
Action
Write
- From Address
  Required
- To Address
  Required
- Cc Addresses
- Bcc
- Subject
  Required
- Email Body
  Required
- Apply Tag
- Tag color
Action
Write
- Your Number
  Required
- Customer Number
  Required
- Message Body
  Required
Action
Write

Note Added
Triggers when a new note added by the user in the Helpwise conversation.
Trigger
Polling
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CSAT Is Received
Triggers when a new CSAT is received
Trigger
Polling
Try It
- SMS Number
  Required
Trigger
Polling
Try It
Mention in Note
Triggers when there's a new mention for you.
Trigger
Polling
Try It
- Mailbox Email Address
  Required
Trigger
Polling
Try It
Outbound Conversations
Triggers for new outbound conversations
Trigger
Polling
Try It
SLA Breach
Triggers when SLA is breached on any conversation
Trigger
Polling
Try It
- Mailbox Id
  Required
- Conversation Id
  Required
- Message
  Required
Action
Write
- Mailbox Id
  Required
- Thread Id
  Required
- User Id
Action
Write
- mailbox Id
  Required
- thread Id
- Suject
  Required
- Email Body
  Required
- From address
  Required
- Cc email address
- Bcc
- Assigned To
Action
Write
- Your SMS Number
  Required
- Customer SMS Number
  Required
- SMS Body
  Required
Action
Write

For builders

Let your AI safely access Helpwise

Go beyond Zap workflows. Install Zapier in your AI to call Helpwise actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in Helpwise from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

Add Note
Apply Tag on Thread

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP

Code

Work in code with the Zapier SDK

Expose Helpwise actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a Helpwise connection @ https://zapier.com/de/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "helpwise", owner: "me" });

await zapier.runAction({
  app: 'helpwise',
  action: 'add_note',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});

Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

Helpwise Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Helpwise

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place.

HelpHelp

Related categories

Communication

Helpwise Integrations

Put Helpwise to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Create tasks in ClickUp for newly tagged conversations in Helpwise

Add or update LeadConnector opportunities when new tags are added in Helpwise

Add new tags from Helpwise to create spreadsheet rows in Google Sheets

Create new Helpwise contacts from your new JustCall contacts

Send Slack channel messages for new inbound Helpwise emails

Update Google Sheets rows when new Helpwise inbound emails arrive

Create tasks in ClickUp for newly tagged conversations in Helpwise

Add or update LeadConnector opportunities when new tags are added in Helpwise

Add new tags from Helpwise to create spreadsheet rows in Google Sheets

Create new Helpwise contacts from your new JustCall contacts

Send Slack channel messages for new inbound Helpwise emails

Update Google Sheets rows when new Helpwise inbound emails arrive

Create new Helpwise conversations from new Gravity Forms submissions

Create contacts in Helpwise for new persons in Copper

Create new Trello cards from mentioned notes in Helpwise

"create spreadsheet rows in Google Sheets for new inbound emails in Helpwise"

Update Google Sheets rows with new inbound emails in Helpwise

Create multiple spreadsheet rows in Google Sheets for each new inbound email in Helpwise

Create new Helpwise conversations from new Gravity Forms submissions

Create contacts in Helpwise for new persons in Copper

Create new Trello cards from mentioned notes in Helpwise

"create spreadsheet rows in Google Sheets for new inbound emails in Helpwise"

Update Google Sheets rows with new inbound emails in Helpwise

Create multiple spreadsheet rows in Google Sheets for each new inbound email in Helpwise

Let your AI safely access Helpwise

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

Helpwise Help & Support

Common questions

.css-ojnz7r{font:500 1.125rem/1.5rem Inter,var(--zds-typography-base, Helvetica),Helvetica,arial,sans-serif;color:#695be8;margin-bottom:0;transition-property:all;transition-timing-function:ease-in-out;transition-duration:300ms;}Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular Helpwise Integrations

Popular Helpwise Integrations

Connect Your App Accounts to Zapier