CMap Software + CMap Software + Capsule CRM
CMap Software + CMap Software + Capsule CRM
Create Capsule CRM contacts for new CMap contacts
Client contacts often get added in CMap first, by whoever is setting up the project or raising the invoice, and unless someone remembers to add them to Capsule CRM too the sales team is left working from an out of date address book. This integration runs whenever a new contact is created in CMap, retrieves the full contact record, creates a matching person contact in Capsule CRM with their email address, phone number and address details, then writes the new Capsule contact ID back to the CMap contact. Everyone you deal with ends up in the CRM as a matter of course, linked to its CMap record, so sales and delivery share one client list without anyone entering the same person twice.
*Notes: The Create Contact step in Capsule has Type set to Person, and you will need to map the first name and last name from step 2 into those fields yourself. They are generated from your connected Capsule account and do not appear in the Zap editor until an account is attached, so connect Capsule first and then map them.
If the name fields still do not show after connecting, switch Type to Organisation and back to Person, or refresh the step, to make the editor fetch the field list again.
Step 4 stores the Capsule contact ID against the CMap contact, which is what lets later updates find the matching CRM record by ID rather than by name or email address. Choose the CMap field you want to hold it before you turn the Zap on.
Capsule links a person to their employer through the Organisation field. If you want the contact attached to a company rather than sitting on its own, add a step to find or create that organisation in Capsule and map it here.
This template sends data from CMap to Capsule, the opposite direction to the Capsule contact templates. If you run both directions at once, scope them so a record created by one Zap does not trigger the other and create a duplicate.*
- When this happens...New ContactTriggers when a new contact is created.
- automatically do this...Find Contact by IDRetrieves detailed contact information by ID.
- then do this...Create ContactCreates a new Person or Organisation.
- then do this!Update ContactTriggers when a contact is updated.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with CMap Software and Capsule CRM
Discover other triggers and actions you can use with CMap Software and Capsule CRM
- New Company
Triggers when a new company is created.
Try ItTriggerInstant - New Lead
Triggers when a new lead is created.
Try ItTriggerInstant - New Project
Triggers when a new project is created.
Try ItTriggerInstant - Project Lost
Triggers when a project is lost.
Try ItTriggerInstant
- New Contact
Triggers when a new contact is created.
Try ItTriggerInstant - New Potential
Triggers when a new potential is created.
Try ItTriggerInstant - Project Close
Triggers when a project is closed.
Try ItTriggerInstant - Project Update
Triggers when a project is updated.
Try ItTriggerInstant
Related Zap Templates
- Create clients in Clockify for new CMap companies
- Create CMap contacts for new Capsule CRM contacts
- Create CMap companies and update CMap contacts for new Capsule CRM organisations
- Create CMap projects for new Capsule CRM opportunities
- Update CMap contacts when Capsule CRM contacts are updated
- Update CMap companies when new Capsule CRM organisations are updated
- Update CMap projects when new Capsule CRM opportunities are updated
- Create Capsule CRM organisations for new CMap companies
- Create CMap companies from new Zoho CRM accounts
- Create CMap contacts from new Zoho CRM contacts
- Create CMap projects from new Zoho CRM deals
- Create Capsule CRM opportunities for new CMap potentials (Consulting Edition)
- Create Capsule CRM opportunities for new CMap projects (AEC Edition)
- Update Capsule CRM organisations when new CMap companies are updated
- Update Capsule CRM contacts when CMap contacts are updated
- Update Capsule CRM opportunities when new CMap projects are updated
- Update CMap companies from updated Zoho CRM accounts
- Update CMap contacts from updated Zoho CRM contacts
- Update CMap projects from newly-updated Zoho CRM deals
- Create Zoho CRM accounts from new CMap companies
- Create Zoho CRM contacts from new CMap contacts
- Create Zoho CRM deals from new CMap potentials (Consulting Edition)
- Create Zoho CRM deals from new CMap projects (AEC Edition)
- Update Zoho CRM accounts from newly-updated CMap companies
- Update Zoho CRM contacts from newly-updated CMap contacts
- Update Zoho CRM deals from updated CMap projects
- Create Asana projects for new CMap projects (AEC Edition)
- Create CMap users from new Zoho CRM users
Related Zap Templates
Β
Β
- Create CMap companies and update CMap contacts for new Capsule CRM organisations
- Update CMap companies when new Capsule CRM organisations are updated
- Create CMap companies from new Zoho CRM accounts
- Create Capsule CRM opportunities for new CMap potentials (Consulting Edition)
- Update Capsule CRM contacts when CMap contacts are updated






