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Zapier makes it easy to integrate Chatbase with Email by Zapier - no code necessary. See how you can get setup in minutes.

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Chatbase
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Chatbase
1. Choose trigger event
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Email by Zapier
Email by Zapier logo
Email by Zapier
2. Choose action
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1. Select the event
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Chatbase
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Form Submission" from Chatbase.

Add your action

An action happens after the trigger—such as "Send Outbound Email" in Email by Zapier.

You’re connected!

Zapier seamlessly connects Chatbase and Email by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Chatbot ID
      Required
    Trigger
    Instant
    Try It
  • Email by Zapier triggers, actions, and search
    New Inbound Email

    Triggers when an email is forwarded to your own custom

    Trigger
    Instant
    Try It
    • Zap_id
    • Free_test_limitation
    • To
      Required
    • Subject
      Required
    • Body (HTML or Plain)
      Required
    • Attachment
    • From_name
    • Reply_to
    • Cc
    • Bcc
    • Force Linebreaks?
    • Enable read receipts?
    Action
    Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Chatbase and Email by Zapier

Integrate customized chatbot responses with customer email inquiries.

When a customer sends an email inquiry, the content of the email triggers a prompt to a custom GPT chatbot in Chatbase. The chatbot generates a personalized response based on uploaded business data, which can then be sent to the customer. This automation streamlines customer communication, reduces response time, and ensures responses align with company information.

Business Owner
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Log email inquiries into a chatbot for future analysis.

When a new email is received, automatically send its content to your Chatbase chatbot. This stores the query within the chatbot's memory, allowing your IT team to analyze and refine the bot to improve automated responses over time. It enhances chatbot functionality and reduces future manual intervention.

IT
Respond to customer inquiries with data-driven chatbot responses.

When a customer submits an inbound email with a question, Zapier triggers a tailored Chatbase response by leveraging your marketing data. This automation ensures inquiries are promptly addressed, supporting better lead nurturing and improving the customer experience.

Marketing & Marketing Ops

Learn how to automate Chatbase on the Zapier blog

Learn how to automate Email by Zapier on the Zapier blog

Make work flow with AI

Level up your Chatbase to Email by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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About Chatbase
With Chatbase, you can create a custom GPT chatbot that knows your data. Upload a pdf or a link and get a chatbot that has the info on it.
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About Email by Zapier
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
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