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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Ticket AssignedTriggers when a Ticket is assigned to an Agent. Try ItTriggerInstant
- Ticket CommentedTriggers when a Ticket is commented. Try ItTriggerInstant
- Ticket ReopenedTriggers when a closed Ticket is reopened. Try ItTriggerInstant
- Ticket UpdatedTriggers when a Ticket is updated. Try ItTriggerInstant
- Ticket ClosedTriggers when a Ticket is closed. Try ItTriggerInstant
- Ticket CreatedTriggers when a new Ticket is created. Try ItTriggerInstant
- Ticket DeletedTriggers when a Ticket is moved to the trash bin. Try ItTriggerInstant
- Ticket NumberRequired
- Agent Email
- Comment TextRequired
- Comment is public
 ActionWrite
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