Put 8x8 to work with AI and enterprise-grade automation
Automate smarter with 8x8 and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Chat Apps Message Received
Triggers when a new chat app message is received.
Try ItTriggerInstant - New SMS Received
Triggers when an SMS is sent to your virtual number.
Try ItTriggerInstant - Mobile
- text Message
ActionWrite
- New Delivery Receipt
Triggers when an SMS message has been delivered or rejected.
Try ItTriggerInstant - DestinationsRequired
- Sender IDRequired
- MessageRequired
ActionWrite- Destination numberRequired
- Sender IDRequired
- MessageRequired
ActionWrite
For builders
Let your AI safely access 8x8
Go beyond Zap workflows. Install Zapier in your AI to call 8x8 actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in 8x8 from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose 8x8 actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a 8x8 connection @ https://zapier.com/de/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "8x8", owner: "me" });
await zapier.runAction({
app: '8x8',
action: 'send_bulk_sms',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.










