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How This Realtor Saves Four Hours a Week Through Automation

By Stephanie Donily · September 24, 2018
matt-keller-williams primary img
When I realized I could make everything automatic, I knew I could get my time back and do the activities that matter the most.

Matt Castillo, residential realtor at Keller Williams


Thinking about moving? Matt Castillo. a residential realtor, loves helping people find new places to call "home." Matt works with Keller Williams Realty, one of the world’s largest real estate brokerages that employs more than 150,000 associates around the world.

"Real estate transactions are one of the biggest financial decisions of your life," said Matt. "Clients need someone they can trust who’ll work hard for them, and they need someone who can think outside the box."

Matt’s schedule requires him to be a multitasker who’s constantly on the move, whether he’s walking through homes with potential buyers, creating a marketing plan for sellers who’ve listed their home, or working with other agents on home offers.

Matt's Tools at Keller Williams

Icon:

App:

Used For:

FB Lead Ads

Facebook Lead Ads

Lead generation

LionDesk CRM

LionDesk CRM

Customer relationship management (CRM)

RealScout

RealScout

Listing alert platform

Instantly Move Facebook Leads to LionDesk

Potential homebuyers (or leads) come to Matt through Facebook Lead Ads, and responding quickly is critical for realtors. "If you can’t make contact within the first five minutes of receiving a lead, then you’re toast," Matt says.

Matt turned to app automation tool Zapier to funnel his leads to other apps such as LionDesk CRM, a customer relationship management (CRM) system for realtors.

"Before Zapier, I was forced to manually check Facebook Lead Ads multiple times per day to see if any new leads came through," Matt explains. "Then, I’d type in all the pieces of information on each lead I collected through Facebook into other systems." Not an ideal use of time for a realtor juggling multiple contacts.

By eliminating this time-intensive process, Matt can now focus on the things that inspired him to become a realtor in the first place: helping his clients.

Add new Facebook Lead Ads leads to LionDesk CRM as contacts

Add new Facebook Lead Ads leads to LionDesk CRM as contacts
  • Facebook Lead Ads logo
  • LionDesk logo
Facebook Lead Ads + LionDesk

Automatically Share MLS Listings Through RealScout

To help drive funnel conversion, Matt set up a Zap, or automated process, to instantly share MLS listings from RealScout with leads that come in through Facebook. By simply selecting custom categories such as price range or neighborhood, Matt’s Zap finds and shares relevant MLS listings of future homes with potential buyers.


Once Matt understood the power of automating his workflows and processes, he dramatically reduced the time spent checking leads. Instead, his time goes where it matters most: showing clients their new home.

Want to convert more leads in less time? Give Zapier a try for free.

What's your story? Tell us how you use Zapier to do more. You can also read even more customer stories and find new ways to improve your workflow and productivity.

All images courtesy of Keller Williams.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'