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Len Markidan

Len Markidan heads up marketing at <a href="https://www.groovehq.com/">Groove</a>, where he’s focused on helping startups and small businesses build better relationships with their customers.

Len's articles

Small business tips
How to Handle the 7 Toughest Customer Support Challenges
Today, I'm going to show you the seven most challenging scenarios faced by customer support agents, and tested techniques for handling each one.
By Len Markidan

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7 min read

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