Create integrations between Workbooks CRM and essensys Operate to automate any workflow
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect Workbooks CRM and essensys Operate to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Case
Triggers when a new case is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Person
Triggers when a new person is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Posted Credit Note
Triggers when a credit note is posted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Lookup nameRequired
Value
Value list
Default value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Marketing CampaignRequired
StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Assigned ToRequired
Type
Status
Start Date
End Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer Order NameRequired
Assigned toRequired
Document CurrencyRequired
Customer Order DateRequired
StatusRequired
Tax point dateRequired
Product
Line Description
QuantityRequired
Unit price (document currency)Required
Additional Discount 1 %
Additional Discount 2 %
Delivery Country
Delivery County/State
Delivery date
Delivery Postcode/Zipcode
Delivery Street Address
Delivery Town or City
Discount given (document currency)
Discount given (home currency)
Display order
Document currency
End Date
Event
External Reference
Gross (document currency)
Gross (home currency)
Home currency
Location
Net (document currency)
Net (home currency)
Parent Line Item
Price Discount %
Pricing scheme
Sales tax (document currency)
Sales tax (home currency)
Sales tax code
Sales tax ruleset
Start Date
Status
Supply scheme
Tax adjustment (document currency)
Tax adjustment (home currency)
Total cost (document currency)
Total cost (home currency)
Unit cost (document currency)
Unit cost (home currency)
Unit price (home currency)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Title
Person NameRequired
Assigned ToRequired
Job Title
Job Role
Employer
First Name
Middle Name
Last Name
Salutation
Email
Telephone
Mobile
Industry
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Preferred Language
Special Requirements
Source
Campaign
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Due Date
Completed Date
Assigned ToRequired
TypeRequired
StatusRequired
PriorityRequired
Primary Contact ID
Primary Contact Type
Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
Lock VersionRequired
Customer Order Name
Assigned to
Document Currency
Customer Order Date
Status
Tax point date
Accounting period ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
Lock VersionRequired
Title
Person Name
Assigned To
Job Title
Job Role
Employer
First Name
Middle Name
Last Name
Salutation
Email
Telephone
Mobile
Industry
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Preferred Language
Special Requirements
Source
Campaign
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Campaign Name
Object Reference
External Reference
ActionThis is an event a Zap performs.SearchFind existing data in your appStatusRequired
Marketing CampaignRequired
External Reference
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganisation Name
Website
Object Reference
External Reference
ActionThis is an event a Zap performs.SearchFind existing data in your appFirst Name
Last Name
Email
Organisation Name
Object Reference
External Reference
ActionThis is an event a Zap performs.SearchFind existing data in your appMember's Name
Party or Lead Id
Party or Lead Type
External Reference
EmailRequired
Marketing CampaignRequired
Marketing CampaignRequired
Party or Lead IDRequired
Party or Lead TypeRequired
Member's NameRequired
Status
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundCustomer Order Name
External Reference
Object Reference
Customer Order NameRequired
Assigned toRequired
Document CurrencyRequired
Customer Order DateRequired
StatusRequired
Tax point dateRequired
Accounting period ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundFirst Name
Last Name
Email
Employer
Object Reference
External Reference
Title
Person NameRequired
Assigned ToRequired
Job Title
Job Role
Employer
First Name
Middle Name
Last Name
Salutation
Email
Telephone
Mobile
Industry
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Preferred Language
Special Requirements
Source
Campaign
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNew Account
Triggers when a new account is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Calendar Event
Triggers when a new calendar event is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Charge Sheet
Triggers when a new charge sheet is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Update Charge Sheet
Triggers when a new charge sheet is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Deleted Contact
Triggers when a contact is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Lead
Triggers when new lead is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Licence
Triggers when a new licence is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Product
Triggers when a new product is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.TaxRequired
ProductRequired
Account NameRequired
Date FromRequired
QuantityRequired
Date ToRequired
Unit PriceRequired
Reference Text
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Lead NameRequired
web Channel
Primary Source
Secondary Source (New)
Secondary Source
Lead Channel
EmailRequired
Location
Broker
Broker Contact
User
Region
Lead Type
Lead Source
Industry
Dead Reason
Client Type
Broker Updated
Check to Receive Marketing Up
Lead Converted
Multi Day Booking
LeadDADI Lead
Tour Arranged
Tour Reminder Sent
Tour Requested
Web to Lead
Lead Converted Date
Dead Date
Enquiry Date
Event End Date
Event Start Date
Second Event End Date
Second Event Start Date
Agent Email
Agent Reference
Lead Status
Budget
County
Event Name
Fax No
Floor
I Am Interested In
Lead Status Id
Location Required
Mobile No
No of Attendees
Number of People
2 of Your Favourite Pastimes
Postcode
Quality of Space
Registered Address Country
Registered Address County
Registered Address Line 1
Registered Address Line 2
Registered Address Line 3
Registered Address Postcode
Registered Address Town
Size
Space Type
Phone No
Term
Test Lead WF
Time Line
Timing
Town
Website
Win Chance
Comments
Start Date
Last Name
First Name
Country
Address Line 1
Address Line 2
Campaign
Address Line 3
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.LocationRequired
TaxRequired
Product GroupRequired
Product NameRequired
Unit PriceRequired
Available AtRequired
Start DateRequired
Cost TypeRequired
Location Name
Catering
Created By
Actual Workstations
Creation Date
Currency Occupier
Current Price
Facility
Markup Type
Office and Occupier
Product Group Name
Show in Calendar
Tax Rate
Update Date
Updated By
Frequency
Retainer Tax
Retainer Product
Record Type
Office Type
Office Status
Meeting Room Type
Allow Zero Invoice
Mandatory Square Foot Calculated
Allow Zero Price on Invoices
Can Book on Website
Mandatory to Virtual Clients
Clearance Time
Cost Centre
Department Number
Description
Desk
Discontinued
Hide From Invoices
End Date
Extract Cost From Call Logger
Floor
Revacc No
Discrevacc No
Defacc No
Gove Code
Hide From Point of Sale
Dedube Imported Products
Include Reservation Discounts
Included in Commissions
Item ID
Published
Mandatory Charge
Markup
Meeting Room
Metered Charge
Minimum Price
Number of People
Notes
Time Based Plan Hours
Office
Office Size
Online Alias
Mandatory Charge Percent of All
Mandatory Percent of Rent
Ports
Pricing Day Ext
Pricing Day Highest Qualifier
Pricing Day Int
Pricing Day Lowest Qualifier
Pricing Day Mins
Pricing Half Day Ext
Pricing Half Day Highest Qual
Pricing Half Day Int
Pricing Half Day Lowest Qual
Pricing Half Day Mins
Pricing Hourly Ext
Pricing Hourly Highest Qualifier
Pricing Hourly Int
Pricing Hourly Lowest Qual
Pricing Hourly Mins
Can Be Bundled
Product Cannot Be Discounted
Product Cost
Quality of Space
Service
Reference Text
Retainer
Service Charge Item
SMS Item
Time Based Plan
Can Edit Mandatory Charge
Virtual Service
Withholding Tax
Workstations
Complimentary Items
Mandatory Charge Type
Related Space
Styles
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
Optout
First Name
Last Name
Mobile Phone
Owner
Account
Date of Birth
Would Most Like
Community Status
Portal Access Level
Community Profile Active
News Letter
Company Profile Active
Receive Shout Out Emails
Receive Status Update Emails
Assistants Name
Car Reg No
Company Logo
Department
Dis Likes Tags
Expertise Tags
Ext
Facebook Account
Fax No
Flickr Account
Private Phone No
Contact Image
Important Note
Instagram Account
Interesting Facts
Job Function
Likes Tags
Linkedin Account
Managers Name
Pinterest Account
Salutation
Social Tags
Phone No
Twitter Account
Social Websites
What Do I Do
What I Care About
Contact Type
Email
Title
Lead Name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Email
ActionThis is an event a Zap performs.SearchFind existing data in your app
New Organisation
Triggers when a new organisation is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Sales Lead
Triggers when a new sales lead is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Posted Invoice
Triggers when an invoice is complete and its status posted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Marketing CampaignRequired
Party or Lead IDRequired
Party or Lead TypeRequired
Member's NameRequired
Status
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SummaryRequired
Assigned ToRequired
StatusRequired
Description
Contact
Contact Email
Contact Telephone
Priority
Product Category
Resolution Status
Resolution Description
Source
Type
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer Order NameRequired
Assigned toRequired
Document CurrencyRequired
Customer Order DateRequired
StatusRequired
Tax point dateRequired
Accounting period ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Organisation NameRequired
Assigned ToRequired
Category
Industry
Website
Telephone
Fax
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Campaign
Source
VAT Number
Number of Employees
Preferred Language
Special Requirements
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Title
Lead Person's NameRequired
Assigned ToRequired
Job Title
Job Role
First Name
Middle Name
Last Name
Salutation
Email
Telephone
Mobile
Organisation
Organisation Category
Industry
Website
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Rating
Source
Status
Campaign
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
Lock VersionRequired
Member's NameRequired
Status
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
Lock VersionRequired
Organisation Name
Assigned To
Category
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
Lock VersionRequired
Title
Lead Person's Name
Assigned To
Job Title
Job Role
First Name
Middle Name
Last Name
Salutation
Email
Telephone
Mobile
Organisation
Organisation Category
Industry
Website
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Rating
Source
Status
Campaign
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Member's Name
Party or Lead Id
Party or Lead Type
External Reference
EmailRequired
Marketing CampaignRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appCustomer Order Name
External Reference
Object Reference
ActionThis is an event a Zap performs.SearchFind existing data in your appFirst Name
Last Name
Email
Employer
Object Reference
External Reference
ActionThis is an event a Zap performs.SearchFind existing data in your appCampaign Name
Object Reference
External Reference
NameRequired
Assigned ToRequired
Type
Status
Start Date
End Date
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundStatusRequired
Marketing CampaignRequired
External Reference
Marketing CampaignRequired
StatusRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundOrganisation Name
Website
Object Reference
External Reference
Organisation NameRequired
Assigned ToRequired
Category
Industry
Telephone
Fax
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Campaign
Source
VAT Number
Number of Employees
Preferred Language
Special Requirements
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundFirst Name
Last Name
Email
Organisation Name
Object Reference
External Reference
Title
Lead Person's NameRequired
Assigned ToRequired
Job Title
Job Role
First Name
Middle Name
Last Name
Salutation
Email
Telephone
Mobile
Organisation
Organisation Category
Industry
Website
Street Address
Town or City
County/State
Postcode/Zipcode
Country
Rating
Source
Status
Campaign
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundUpdated Account
Triggers when an account is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Deleted Calendar Event
Triggers when a Calendar Event is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Delete Charge Sheet
Triggers when a new charge sheet is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Contact
Triggers when a new contact is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Updated Contact
Triggers when a contact is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Updated Lead
Triggers when new lead is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Opportunity
Triggers when new opportunity is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Account NameRequired
Account TypeRequired
End Date
Start DateRequired
web Channel
Primary Source
Secondary Source
Client TypeRequired
Broker
Broker Contact
User
Payment Type
Rental Payment Type
Standard Payment Term
Rental Payment Term
Meeting Package
Location
Lead Source
Industry
Group Account
Campaign
Agent Type
Addressline1
Addressline2
Addressline3
Country
County
Email
Postcode
Mobile No
Sic Code
City
Website
VAT No
Phone No
Charge VAT
Email Invoice
Include BFWD
Show Call Details
Include Itemised Bill
Include Statement
LeadDADI Agent
On Account
Online Bill
Print Invoice
Account Alias
Accounts Code
Bank Account Name
Bank Account Number
Bank Code
Bill Day
Agent Email
Agent Reference
Call Logger Code
Company No
Contact
Copier Code
Credit Limit
DD Reference
Ddi
Department Number
Door Number
Fax Number
First Name
Forward Address Country
Forward Address County
Forward Address Fax
Forward Address First Name
Forward Address Last Name
Forward Address Line 1
Forward Address Line 2
Forward Address Line 3
Forward Address Post Code
Forward Address Telephone
Forward Address Town
Free Text
Invoice BCC Address
Invoice Cc Address
Invoice Email Address
Last Name
Bank Name
Shopper Reference
Override Discount (%)
Payment Token
Registered Address Country
Registered Address County
Registered Address Line 1
Registered Address Line 2
Registered Address Line 3
Registered Address Post Code
Registered Telephone
Registered Address Town
Registered Fax
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First NameRequired
Last NameRequired
Mobile PhoneRequired
Owner
Account
Optout
Date of Birth
Would Most Like
Community Status
Portal Access Level
Community Profile Active
News Letter
Company Profile Active
Receive Shout Out Emails
Receive Status Update Emails
Assistants Name
Car Reg No
Company Logo
Department
Dis Likes Tags
Expertise Tags
Ext
Facebook Account
Fax No
Flickr Account
Private Phone No
Contact Image
Important Note
Instagram Account
Interesting Facts
Job Function
Likes Tags
Linkedin Account
Managers Name
Pinterest Account
Salutation
Social Tags
Phone No
Twitter Account
Social Websites
What Do I Do
What I Care About
Contact Type
Email
Title
Lead Name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
HubSpot Deal ID
Lead SourceRequired
Close DateRequired
LocationRequired
AccountRequired
Contact NameRequired
StageRequired
Salesperson
Client Type
Broker
Broker Contact
Overturned Broker
Overturned Broker Contact
User
Region
Lost Reason
Opportunity Type
Lead Type
Campaign
Contract Type
Agreement Signed
Broker Updated
Forecast
LeadDADI Lead
Tour Arranged
Viewed
Web to Lead
Won
Won Notification Sent
Check in Date
Lost Date
Dead Date
End Date
Enquiry Date
Start Date
Amount
Agent Fee
Agent Email
Agent Reference
Broker Status
Budget
Term Months
Expansion Value
Favorite Food
Location Required
Other Needs
Overturned Agent Email
Overturned Agent Reference
Parking Spaces
Rate
Size
Term Days
Test Opp Wf
Timing
Workstations
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.StatusRequired
PriorityRequired
SubjectRequired
Account NameRequired
LocationRequired
ContactRequired
Start Date/TimeRequired
TypeRequired
Assigned To
Record Type
Opportunity Name
Lead Name
Comments
Created By
Creation Date
Due Date/Time
Email Address
End Date
End Date Time
End Time
Is Lead
Mobile/Cell
Related To
Reminder
Reminder Minutes
Send Confirmation
Send to Outlook
Start Date
Start Time
Uid
Update Date
Updated By
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
Name
Lead Source
Close Date
Location
Account
Contact Name
Stage
Salesperson
Client Type
Broker
Broker Contact
Overturned Broker
Overturned Broker Contact
User
Region
Lost Reason
Opportunity Type
Lead Type
Campaign
Contract Type
Agreement Signed
Broker Updated
Forecast
LeadDADI Lead
Tour Arranged
Viewed
Web to Lead
Won
Won Notification Sent
Check in Date
Lost Date
Dead Date
End Date
Enquiry Date
Start Date
Amount
Agent Fee
Agent Email
Agent Reference
Broker Status
Budget
Term Months
Expansion Value
Favorite Food
Location Required
Other Needs
Overturned Agent Email
Overturned Agent Reference
Parking Spaces
Rate
Size
Term Days
Test Opp Wf
Timing
Workstations
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Email
Opportunity ID
ActionThis is an event a Zap performs.SearchFind existing data in your app