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Productboard + Salesforce

Add customer feedback from new Salesforce cases to Productboard as notes

If your company is collecting all customer details through Salesforce, it would be most helpful for you to bring that data into productboard. Use this Zapier workflow to bring that feedback into productboard whenever a new case is created in Salesforce. Salesforce cases are particular fields for customer requests, therefore, connecting that information with productboard will significantly help your product team.

If your company is collecting all customer details through Salesforce, it would be most helpful for you to bring that data into productboard. Use this Zapier workflow to bring that feedback into productboard whenever a new case is created in Salesforce. Salesforce cases are particular fields for customer requests, therefore, connecting that information with productboard will significantly help your product team.

  1. When this happens...
    SalesforceSalesforce
    New Record

    Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

    TriggerScheduled
  2. automatically do this!
    ProductboardProductboard
    Create Note

    Triggers when a new note is created.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Salesforce triggers, actions, and search

    New Contact

    Triggers when a new Contact is created.

    Trigger
    Scheduled
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    • Salesforce ObjectsRequired

    Trigger
    Scheduled
    Try It
    • Salesforce ObjectRequired

    Trigger
    Scheduled
    Try It
    • History ObjectRequired

    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search

    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer

    • Salesforce ObjectRequired

    Trigger
    Scheduled
    Try It
    • CampaignRequired

    • ContactRequired

    Action
    Write
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About Productboard

Productboard is beautiful, simple, and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.
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Related categories

  • Product Management
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