Paths - Features, Pricing, Alternatives, and More

Matthew Guay
Written by Matthew GuayLast updated October 23, 2018

Life and work are filled with decisions, the forks in the road that add up to your destination. One order gets shipped immediately, while another needs to be customized. Some emails can get an automated answer, others need a custom reply a detailed solution. It all depends on tiny factors and what you want to accomplish.

Zapier’s Paths tool is built to navigate those twists and turns with conditional workflows. Building on multi-step Zaps, Paths let one Zap (our word for automated workflows) do different tasks depending on the data you provide. It’s a choose-your-own-adventure story for your work.

A single Zap with Paths could automatically reply to routine messages, assign tough tickets to specific team members, or prioritize the most urgent messages depending on the message's details. It could print shipping labels for most orders while emailing customers if they didn’t include their full address. It can figure out the best thing to do, based on data, then do it automatically.

With Paths, “Zapier allowed me to skip coding and go straight for what I wanted to achieve,” says LiveChat customer success manager Marcin Borowski after building a Paths-powered automated email workflow. Discover how you can skip the hardest part and build the conditional workflows for your critical tasks need.

Learn more about Paths here.

Have any feedback on this overview, or something we should change? Let us know!

Paths Integration Details

Launched on Zapier July 20, 2018

Zapier combines Triggers (like "New Subscriber") and Actions (like "Conditionally run...") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Paths Triggers, Searches, and Actions are supported by Zapier:

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What is Paths by Zapier


Conditional logic for your Zapier workflows. Paths let your apps take different actions based on conditions you choose.