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Moneypenny + Splynx

Moneypenny + Splynx

Moneypenny + Splynx integrations

Create tickets in Splynx for every new message received in Moneypenny

Streamline your customer service operations with this intuitive workflow. When you receive a message in Moneypenny, it instantly creates a service ticket in Splynx, ensuring that no customer queries are overlooked and they are efficiently processed. Enhance your customer service response time and manage your telecom services better with this seamless integration.

  1. When this happens...
    Message Received
    Message Received
    Message ReceivedTriggers when Moneypenny sends you a message. The message will go via Zapier to your chosen platform. You must be a Moneypenny admin to activate this. Please contact Moneypenny if you do not know your username and password on 0345 123 3700 (UK) or 843-619-7878 (US).
    TriggerInstant
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreates a new ticket.
    ActionWrite
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More things you can do with Moneypenny and Splynx

Discover other triggers and actions you can use with Moneypenny and Splynx

    • Recipients
      Required
    Trigger
    Instant
    Try It
    • Customer
      Required
    • Bundle Service
      Required
    • Charge cancellation fee
      Required
    Action
    Write
    • Customer
      Required
    • Bundle Service
      Required
    Action
    Write
    • Customer ID
      Required
    • Tariff ID
      Required
    • Status
      Required
    • Description
      Required
    • Quantity
      Required
    • Unit
    • Unit price
    • Start date
      Required
    • End date
      Required
    • Discount
    • Discount type
    • Discount value
    • Discount start date
    • Discount end date
    • Discount text
    • Router ID
    • Router sector ID
    • Login
      Required
    • Password
    • Taking IPv4
      Required
    • IPv4
    • IPv4 route
    • IPv4 pool id
    • IPv6
    • IPv6 delegated
    • Mac
    • Port ID
    Action
    Write
    • Customer
      Required
    • bundle_id
      Required
    • Status
      Required
    • Description
      Required
    • Unit price
    • Start date
      Required
    • End date
      Required
    • Discount
    • Discount type
    • Discount value
    • Discount start date
    • Discount end date
    • Discount text
    • Automatic renewal
    • Activation fee
    • Auto reactivate
    • Get activation fee when
    • Issue invoice while service creation
    • Cancellation fee
    • Prior cancellation fee
    Action
    Write
    • Login
    • Status
    • Partner ID
      Required
    • Location id
      Required
    • Full name
      Required
    • Email
    • Billing email
    • Phone number
    • Category
      Required
    • street 1
    • Zip code
    • City
    Action
    Write
    • Customer
      Required
    • Service
      Required
    Action
    Write
    • Type ID
    • Ticket subject
      Required
    • Ticket priority
      Required
    • Customer ID
    • Incoming Customer ID
    • Is ticket hidden for customer
    • Admin ID to be assigned a ticket
    • Ticket status ID
    • Ticket group ID
    • Is ticket starred
    • Is ticket unread by customer
    • Is ticket unread by administrator
    • Is ticket closed
    • Lead ID. Set it if you want create ticket for lead
    • Ticket message
    Action
    Write
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moneypenny-ca138431 logo
About Moneypenny
Moneypenny gives you dedicated people to manage your calls, live chat & more. This application allows you to connect to Moneypenny’s service.
Learn moreLearn moreHelpHelp
Related categories
Communication
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About Splynx
Splynx helps local ISPs succeed in a competitive market and build a profitable, fast-growing business.
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Related categories
Sales & CRM