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Jira Service Management + Vonage Voice API

Create new Jira Service Management requests from new Vonage Voice API stream calls

Turn new stream calls in your Vonage Voice API into dynamic work processes by instantly creating requests in your Jira Service Management. This powerful automation helps you save time while ensuring that all call data is efficiently logged and processed in your service management software. Start streamlining your tasks and enhancing productivity today.

Turn new stream calls in your Vonage Voice API into dynamic work processes by instantly creating requests in your Jira Service Management. This powerful automation helps you save time while ensuring that all call data is efficiently logged and processed in your service management software. Start streamlining your tasks and enhancing productivity today.

  1. When this happens...
    Vonage Voice APIVonage Voice API
    New Stream Call

    Triggers when a new call is received and an audio file is played.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • NumberRequired

    • Name of the Conference Required

    Trigger
    Instant
    Try It
    • NumberRequired

    • URL of Audio file to play to callerRequired

    Trigger
    Instant
    Try It
    • Caller ID to UseRequired

    • Number you Want to CallRequired

    • Announcement played to the recipient before they join

    • Voice Name

    • Name of the ConferenceRequired

    Action
    Write
    • Number you want to use for Caller IDRequired

    • Number you Want to CallRequired

    • Content of the Messag to readRequired

    • Voice

    Action
    Write
    • NumberRequired

    • Number to forward the call toRequired

    Trigger
    Instant
    Try It
    • NumberRequired

    • Message played to the callerRequired

    • Voice used for message

    Trigger
    Instant
    Try It
    • FromRequired

    • Number you Want to CallRequired

    • URL of Audio FileRequired

    Action
    Write
    • Caller ID to UseRequired

    • First Number you Want to CallRequired

    • Message played to the first recipient

    • Voice Name

    • Second Number you Want to CallRequired

    Action
    Write
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Learn more

Related categories

  • Customer Support
vonage-voice-api logo
vonage-voice-api logo

About Vonage Voice API

The Vonage Voice API (formerly Nexmo) allows you to make and receive calls with text-to-speech, audio playback, and forwarding.

Related categories