Generate Jira Service Management requests from new Syncro rmm alerts
Stay ahead of IT issues with this automation that connects Syncro and Jira Service Management. Each time a new RMM Alert is detected in Syncro, a request is immediately generated in Jira Service Management, helping your team tackle problems promptly, providing efficient support and safeguarding overall system health. Keep your systems running smoothly without manual monitoring or ticket creation.
Stay ahead of IT issues with this automation that connects Syncro and Jira Service Management. Each time a new RMM Alert is detected in Syncro, a request is immediately generated in Jira Service Management, helping your team tackle problems promptly, providing efficient support and safeguarding overall system health. Keep your systems running smoothly without manual monitoring or ticket creation.
- When this happens...New RMM Alert
Triggers when an RMM Alert is created.
- automatically do this!Create Request
Create a new request.
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New Customer
Triggers when you create a customer.
Try ItNew Payment
Triggers when a payment is made.
Try ItNew Ticket
Triggers when a Ticket is created.
Try ItTicket Status Changed
Triggers when a Ticket status is changed.
Try It
New Invoice
Triggers when a new invoice is created.
Try ItNew RMM Alert
Triggers when an RMM Alert is created.
Try ItTicket Resolved
Triggers when a Ticket is marked "Resolved".
Try ItAppointment SubjectRequired
Appointment Starts AtRequired
Appointment Ends AtRequired
Appointment Description
Appointment Location Type
Appointment Location
Ticket ID
Appointment Owner
Additional Attendees
All Day
Customer ID