Freshsales Suite + Signals

Create Freshworks CRM contacts from new contacts in Signals

When a new contact is made in Signals, a corresponding contact will be created in Freshworks CRM.

When this happens...
New Contact
Triggers when a new contact is created.
TriggerInstant
automatically do this!
Create Contact
Creates a new contact.
ActionWrite

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Supported triggers and actions

What does this mean?

New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
Closed Conversation
Triggers when a conversation is closed.
Trigger
Instant
Try It
- Contact IdRequired
- First Name
- Last Name
- Email
- Phone
- Lead Score
- Description
- Title
- Honorific
- Company Name
- Company Website
- Company Industry
- Company Employee Count
- Company Revenue
Action
Write
- Email
- Contact Id
- First Name
- Last Name
- Phone
- Lead Score
- Description
- Title
- Company Name
- Company Website
- Company Industry
- Company Employee Count
- Company Revenue
Action
Search or write
- Filter NameRequired
  Choose a Filter Name.
Trigger
Scheduled
Try It

- Filter NameRequired
  Choose a Filter Name.
Trigger
Scheduled
Try It
- Update ByRequired
- Enter Email / Contact IDRequired
  E-mail address or ID of the Contact.
- NoteRequired
Action
Write

- Name
  The name of the account that will be created.
Action
Write
- Name
  The name of the deal that will be created.
- Deal Value
  The value of the deal that will be created.
Action
Write
- Deal IDRequired
Action
Write
- Search ByRequired
- Enter Name /Contact ID / Email / Phone NoRequired
Action
Search
- Search ByRequired
- Enter Name /Contact ID / Email / Phone NoRequired
- First Name
  The first name of the contact that will be created.
- Last Name
  The last name of the contact that will be created.
- Work Number
  The work phone number of the contact that will be created.
- Mobile Number
  Email or Mobile Number is required to create a contact.
- Emails
  Email or Mobile Number is required to create a contact. The first value will be the primary email address of the contact.
Action
Search or write

Updated Contact
Triggers when a Contact is updated in ChatFunnels.
Trigger
Instant
Try It
- First Name
- Last Name
- Email
- Phone
- Lead Score
- Description
- Title
- Company Name
- Company Website
- Company Industry
- Company Employee Count
- Company Revenue
Action
Write
- Email
- Contact Id
Action
Search
- Filter NameRequired
  Choose a Filter Name.
Trigger
Scheduled
Try It
- Filter NameRequired
Trigger
Scheduled
Try It
- TitleRequired
  Title of the appointment
- Description
  Description of the appointment
- From DateRequired
  Timestamp that denotes the start of appointment/ Start date if this is an all day appointment. Supported formats and for dynamic field mapping
- End DateRequired
  Timestamp that denotes the end of appointment/ End date if this is an all day appointment. Supported formats and for dynamic field mapping
- Deal IdRequired
  ID of deal against whom appointment has been created.
- Location
  Location of the appointment.
- Time Zone
- Attendees EmailRequired
Action
Write
- Enter the deal IdRequired
  Id denotes against which deal entity note has been created.
- NoteRequired
Action
Write
- First Name
  The first name of the contact that will be created.
- Last Name
  The last name of the contact that will be created.
- Work Number
  The work phone number of the contact that will be created.
- Mobile Number
  Email or Mobile Number is required to create a contact.
- Emails
  Email or Mobile Number is required to create a contact. The first value will be the primary email address of the contact.
Action
Write
- Update ByRequired
- Enter Email / Contact IDRequired
  Email / Contact ID for which the update action to be performed.
Action
Write
- Find ByRequired
- Enter Name / Deal IDRequired
Action
Search
- EmailRequired
Action
Search
- EmailRequired
- First Name
  The first name of the contact that will be created.
- Last Name
  The last name of the contact that will be created.
- Work Number
  The work phone number of the contact that will be created.
- Mobile Number
  Email or Mobile Number is required to create a contact.
- Emails
  Email or Mobile Number is required to create a contact. The first value will be the primary email address of the contact.
Action
Search or write

About Freshsales Suite

Freshsales Suite is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.

Learn more

Related categories

CRM (Customer Relationship Management)

About Signals

Signals helps you engage with your ideal customers at the right time, through the best channel, and with the right message.

Related categories

Marketing

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Freshsales Suite + Signals

Create Freshworks CRM contacts from new contacts in Signals

New Contact

Closed Conversation

Update Contact

Contact IdRequired

First Name

Last Name

Email

Phone

Lead Score

Description

Title

Honorific

Company Name

Company Website

Company Industry

Company Employee Count

Company Revenue

Find or Create Contacts

Email

Contact Id

First Name

Last Name

Phone

Lead Score

Description

Title

Company Name

Company Website

Company Industry

Company Employee Count

Company Revenue

New Contact

Filter NameRequired

New Deal

Filter NameRequired

Add Note to Contact

Update ByRequired

Enter Email / Contact IDRequired

NoteRequired

Create Account

Name

Create Deal

Name

Deal Value

Update Deal

Deal IDRequired

Find Contact by Unique Fields

Search ByRequired

Enter Name /Contact ID / Email / Phone NoRequired

Search the matching Contacts

Search ByRequired

Enter Name /Contact ID / Email / Phone NoRequired

First Name

Last Name

Work Number

Mobile Number

Emails

Updated Contact

Create Contact

First Name

Last Name

Email

Phone

Lead Score

Description

Title

Company Name

Company Website

Company Industry

Company Employee Count

Company Revenue

Find Contact

Email

Contact Id

New Account

Filter NameRequired

New Contact - V1.0

Filter NameRequired