Freshcaller + Freshsales Suite

Add newly-completed calls in Freshcaller to Freshworks CRM

For every conversation with a contact in Freshcaller, this Zap automatically adds them as a lead to your Freshworks CRM account. Grab your prospects effortlessly so that you can stay focused on converting them.

When this happens...
Call Completed
Triggers when a call is completed (inbound/outbound).
TriggerInstant
automatically do this!
Create Account
Creates a new account.
ActionWrite

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Supported triggers and actions

What does this mean?

Missed Call
Triggers when there is a missed or an abandoned call (inbound/outbound).
Trigger
Instant
Try It
Voicemail
Triggers when a call reaches voicemail.
Trigger
Instant
Try It
- NameRequired
- Email
- Company Name
- Contact Numbers
Action
Write
- Filter NameRequired
- Include Contact Details
Trigger
Scheduled
Try It
- Filter NameRequired
Trigger
Scheduled
Try It

- Filter NameRequired
Trigger
Scheduled
Try It
- TitleRequired
- Description
- From DateRequired
- End DateRequired
- Deal IdRequired
- Location
- Time Zone
- Attendees EmailRequired
Action
Write

- Enter the deal IdRequired
- NoteRequired
Action
Write
- Module NameRequired
Action
Write
- Name
- Deal Value
Action
Write
- Associated moduleRequired
- Enter NoteRequired
- Targetable IdRequired
Action
Write
- Update ByRequired
- Enter Email / Contact ID / Mobile Number / External IDRequired
- Do You Want to Update Lifecycle Stage and Status
- Choose one of the operation
- List Name
Action
Write
- Email ID of the UserRequired
Action
Search
- Find ByRequired
- Enter Name / Deal IDRequired
Action
Search
- Search ByRequired
- Enter Account ID / NameRequired
- Name
Action
Search or write
- EmailRequired
- First Name
- Last Name
- Work Number
- Mobile Number
- Emails
- Do You Want to Update Lifecycle Stage and Status
- Do You Want To Add Contact To List
- List Name
Action
Search or write

Call Completed
Triggers when a call is completed (inbound/outbound).
Trigger
Instant
Try It
Notes Available
Triggers when a user takes call notes for any call (inbound/outbound).
Trigger
Instant
Try It
- Filter NameRequired
Trigger
Scheduled
Try It
- Filter NameRequired
Trigger
Scheduled
Try It
- Filter NameRequired
Trigger
Scheduled
Try It
- Filter NameRequired
Trigger
Scheduled
Try It
- Update ByRequired
- Enter Email / Contact IDRequired
- NoteRequired
Action
Write
- Name
Action
Write
- First Name
- Last Name
- Work Number
- Mobile Number
- Emails
- Do You Want to Update Lifecycle Stage and Status
- Do You Want To Add Contact To List
- List Name
Action
Write
- Unique Identifer NameRequired
- Unique IdentifierRequired
- Event NameRequired
- Additional Event Properties
Action
Write
- Update ByRequired
- Enter Account Name /Account IDRequired
Action
Write
- Deal IDRequired
Action
Write
- Search ByRequired
- Enter Account ID / NameRequired
Action
Search
- Search ByRequired
- Enter Contact ID / Email / Phone No/External IDRequired
Action
Search
- Search ByRequired
- Enter Contact ID / Email / Phone No/External IDRequired
- First Name
- Last Name
- Work Number
- Mobile Number
- Emails
- Do You Want to Update Lifecycle Stage and Status
- Do You Want To Add Contact To List
- List Name
Action
Search or write
- Search ByRequired
- Enter Contact ID / Email / Phone No/External IDRequired
- First Name
- Last Name
- Work Number
- Mobile Number
- Emails
- Do You Want to Update Lifecycle Stage and Status
- Do You Want To Add Contact To List
- List Name
Action
Search or write

About Freshcaller

Freshcaller is a cloud-based phone system for businesses of all sizes.

Learn more

Related categories

Phone & SMS

About Freshsales Suite

Freshsales Suite is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.

Learn more Help

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

PRODUCTS

CAPABILITIES

By team

Freshcaller + Freshsales Suite

Add newly-completed calls in Freshcaller to Freshworks CRM

Missed Call

Voicemail

Create Contact

Email

Company Name

Contact Numbers

Deal Updated

Filter NameRequired

Include Contact Details

Account Updated

Filter NameRequired

New Contact

Filter NameRequired

Add Meeting to Deal

TitleRequired

Description

From DateRequired

End DateRequired

Deal IdRequired

Location

Time Zone

Attendees EmailRequired

Add Note to Deal

Enter the deal IdRequired

NoteRequired

Create a Record on Custom Module

Module NameRequired

Create Deal

Name

Deal Value

Add Note

Associated moduleRequired

Enter NoteRequired

Targetable IdRequired

Update Contact

Update ByRequired

Enter Email / Contact ID / Mobile Number / External IDRequired

Do You Want to Update Lifecycle Stage and Status

Choose one of the operation

List Name

Find User

Email ID of the UserRequired

Find Deal

Find ByRequired

Enter Name / Deal IDRequired

Search the matching Account

Search ByRequired

Enter Account ID / NameRequired

Name

Search the matching Contacts

EmailRequired

First Name

Last Name

Work Number

Mobile Number

Emails

Do You Want to Update Lifecycle Stage and Status

Do You Want To Add Contact To List

List Name

Call Completed

Notes Available

Contacts Added to a List

Filter NameRequired

New Account

Filter NameRequired

Contact Updated

Filter NameRequired

New Deal

Filter NameRequired

Add Note to Contact

Update ByRequired

Enter Email / Contact IDRequired

NoteRequired

Create Account

Name