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Formilla + Zoho CRM

Create or update module entries in Zoho CRM when new Formilla chat sessions complete

In order to update module entries in Zoho when chatting in Formilla, you would normally need to enter information either after your conversation was over or while you were actually chatting. This automation will create or update a module entry you specify in Zoho as soon as the chat session is finished. This will automatically add notes or leads for you without distracting you from the chat you are having.

In order to update module entries in Zoho when chatting in Formilla, you would normally need to enter information either after your conversation was over or while you were actually chatting. This automation will create or update a module entry you specify in Zoho as soon as the chat session is finished. This will automatically add notes or leads for you without distracting you from the chat you are having.

  1. When this happens...
    FormillaFormilla
    Chat Transcript

    Triggers when a chat ends.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create/Update Module Entry

    Create or update module entries

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Formilla triggers, actions, and search

    Chat Transcript

    Triggers when a chat ends.

    Trigger
    Instant
    Try It
  • Formilla triggers, actions, and search

    Offline Email

    Triggers when a new offline email is submitted.

    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search

    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
  • Zoho CRM triggers, actions, and search

    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
  • Formilla triggers, actions, and search

    New Subscriber

    Triggers when a new subscriber is submitted.

    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search

    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
    • ModuleRequired

    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search

    New or Updated Lead

    Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
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About Formilla

Formilla.com is a leading provider of customer messaging software using a combination of Live Chat, Email, and In-app messaging tools in one powerful platform.

Related categories

  • Customer Support
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About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.
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