EvaluAgent + Jira Service Management
Import JIRA Service Desk requests in to EvaluAgent
Import your new request from JIRA Service Desk in to EvaluAgent ready for evaluation. Once your imported contact is within EvaluAgent, you can use our work queues feature to auto-assign to an evaluator, or manually assign it, and then begin the quality checking process.
Import your new request from JIRA Service Desk in to EvaluAgent ready for evaluation. Once your imported contact is within EvaluAgent, you can use our work queues feature to auto-assign to an evaluator, or manually assign it, and then begin the quality checking process.
- When this happens...New Request
Triggers when a request is created.
- automatically do this!Import a Contact
Imports a contact record into EvaluAgent.
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- 14 day trial for premium features & apps
SiteRequired
ProjectRequired
Try ItSiteRequired
ProjectRequired
Request TypeRequired
Contact DateRequired
Contact Date FormatRequired
Contact ReferenceRequired
Link to Record
User IDRequired
Link to EvaluAgent User RecordRequired
SourceRequired
SiteRequired
ProjectRequired
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
About EvaluAgent
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
Related categories
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.