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Birdeye + CASEpeer

Track updated CASEpeer cases and create new Birdeye customers

Enhance your client relations with this smart workflow. As a case status updates in CASEpeer, it immediately initiates the creation of a new customer in Birdeye. This allows for a seamless way to manage customer relations, reducing the need for continual manual updates. By decreasing time-consuming data entry tasks, you can focus on delivering a top-notch customer experience.

Enhance your client relations with this smart workflow. As a case status updates in CASEpeer, it immediately initiates the creation of a new customer in Birdeye. This allows for a seamless way to manage customer relations, reducing the need for continual manual updates. By decreasing time-consuming data entry tasks, you can focus on delivering a top-notch customer experience.

  1. When this happens...
    CASEpeerCASEpeer
    Case Status Change

    Triggers when a case changes status.

    TriggerInstant
  2. automatically do this!
    BirdeyeBirdeye
    Create Customer

    Creates a new customer for a specified business.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • CASEpeer triggers, actions, and search

    Case Status Change

    Triggers when a case changes status.

    Trigger
    Instant
    Try It
    • Case TypeRequired

    • Phone TypeRequired

    • Date Of InjuryRequired

    • Phone NumberRequired

    • First NameRequired

    • Last NameRequired

    • Middle Name

    • Email

    • Nick Name

    • Source Type

    • Source Detail

    • Date of Birth

    • Language

    • Incident Description

    • Description of Injuries

    • Case StatusRequired

    Action
    Write
    • TaskRequired

    • Priority

    • CaseRequired

    • Created ByRequired

    • Assigned ToRequired

    • Urgent

    • Due DateRequired

    • Date To Show

    Action
    Write
  • CASEpeer triggers, actions, and search

    Received Client Text Message

    Triggers when a client sends a text message.

    Trigger
    Instant
    Try It
    • Case NoteRequired

    • CaseRequired

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • EmailRequired

    • Phone

    • Phone ext.

    • Call Time

    • Source

    • Date of Incident

    • Accident Type

    • Description of Injuries

    • Description of Accident

    • Source Number

    • Patched To

    • Patched From

    • Write in Date of Incident

    • Caller

    • General Description

    Action
    Write
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birdeye logo

About Birdeye

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Related categories

  • Reviews
casepeer logo
casepeer logo

About CASEpeer

Case and practice management software for personal injury attorneys
Learn moreHelp

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