1.Triggers on poll response in report
Integrate Pendo and analytics tools to detect a new report poll response and route mapped feedback fields into the workflow.
Send in-app thumbs down feedback to product channel
Automatically monitor poll responses in Pendo across product teams in Slack. Send in-app thumbs down feedback when a poll row appears, poll response submitted, or visitor submits feedback—so you can filter negative outcomes, share context instantly, and avoid manual copy-pasting.
How this automation protects your product channel
When a Pendo poll row appears, delays can slow triage and turn quick insights into stale context. This automation monitors poll responses and filters outcomes, then sends Slack messages with the report row link—so your team can respond faster.
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2.Filters for negative poll outcomes
Integrate Filter by Zapier and decision rules to continue only for negative or low-sentiment poll outcomes to reduce noise.
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3.Posts message to product channel
Integrate Slack and messaging tools to post bot alerts with respondent context, comment text, and a report row link.
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Post new in-app feedback to engineering and product
Your in-app feedback arrives without routing or urgency, leaving engineers missing repro context. It posts feedback to engineering and product channels so teams can triage issues within minutes.
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Explore all in-app feedback collection automations
Capture better product insights with automated feedback routing, issue logging, and trend tracking
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