1.Monitor new community topics
Integrate Circle, community forum tools, and routing logic to detect new topic posts for support tracking.
Create community post rows for support team tracking
Automatically monitor new topic posts across Circle community spaces for Circle and keep your support tracking sheet current. Create and update community topic rows when new topics arrive, and route urgency and status changes into your workflow—so you can triage faster without manual spreadsheets.
How this automation organizes your support triage rows
When new topics land and tracking rows fall out of date, moderation work slows and important threads get missed. This automation monitors new community topics and then finds or creates, creates, and updates Google Sheets rows—so your team can triage with clean context.
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2.Find or create row by topic id
Integrate Google Sheets and spreadsheet lookups to deduplicate by mapping topic identifier to a lookup key.
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3.Creates spreadsheet row
Integrate Google Sheets and sheet templates to add a new row and map topic fields to tracking columns.
4.Update existing row
Integrate Google Sheets and status fields to update status or last-seen timestamps when matches exist.
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Ban flagged community members and notify team immediately
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Create community post from approved sheet entries instantly
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Create community post from video response with transcript
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Create moderation task from forum email and notify team
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Create moderator follow-up replies for unanswered community questions
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Create triage item from new community comments for moderators
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Create triage task from forum posts for moderation
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Mark contacts as banned from flagged community submissions
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Protect community health with automated post triage, escalation routing, and moderation alerts
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
ステップ 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
ステップ 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
ステップ 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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