Microsoft Dynamics 365 CRM + Zadarma

Update Zadarma callbacks when Microsoft Dynamics 365 CRM contacts change

Effortlessly keep your customer callbacks organized by connecting Microsoft Dynamics 365 CRM and Zadarma. With this workflow, whenever you update a contact in Microsoft Dynamics 365 CRM, a new callback will be created in Zadarma, ensuring your team remains on top of customer communications. Streamline your process, save time, and improve customer relations with this seamless integration.

When this happens...
Updated ContactTriggers when a contact is updated.
TriggerPolling
automatically do this!
Create CallbackCreates a Callback
ActionWrite

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More things you can do with Microsoft Dynamics 365 CRM and Zadarma

Discover other triggers and actions you can use with Microsoft Dynamics 365 CRM and Zadarma

New Account
Triggers when a new account is created.
Trigger
Polling
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New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
- Custom Entity
  Required
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It

- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It

- Info
Trigger
Polling
Try It
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Customer type
  Required
- Owner
- Status
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Contact
  Required
Action
Write
- Info
- Case/Incident
  Required
- State
Action
Write
- Info
- Lead
  Required
- Owner
Action
Write
- Info
- Order
  Required
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- State Code
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Contact ID
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
Notify End
Triggers when a new "notify end" is created.
Trigger
Instant
Try It
Notify Internal
Triggers when a new "notify internal" is created.
Trigger
Instant
Try It
Notify Missed
Triggers when a new "notify missed" is created.
Trigger
Instant
Try It
Notify Out End
Triggers when a new "notify out end" is created.
Trigger
Instant
Try It
Notify Out Start
Triggers when a new "notify out start" is created.
Trigger
Instant
Try It
Notify SMS
Triggeres when receiving sms.
Trigger
Instant
Try It
- Callback phone number
  Required
- Internal number
  Required
Action
Write
- Customer Id
  Required
- content
  Required
Action
Write
- Lead Name
  Required
- Lead Source
- Lead Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Phone Number
  Required
Action
Write
- Phone Number
  Required
- Message
  Required
Action
Write
- Event Id
  Required
- Title
- Description
- Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write

- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Polling
Try It
New Invoice
Triggers when a new invoice is created.
Trigger
Polling
Try It
New Lead
Triggers when a new lead is created.
Trigger
Polling
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Owner
Action
Write
- Owner
Action
Write
- Custom Entity
  Required
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Owner
Action
Write
- Info
- Custom Entity Action
  Required
Action
Write
- Info
- Invoice
  Required
Action
Write
- Info
- Opportunity
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Info
- Info_field_enable
- Company Name
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Campaign_name
  Required
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Company Name
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Contact ID
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
Notify Answer
Triggers when a new "notify answer" is created.
Trigger
Instant
Try It
Notify to Facebook Messenger
Triggeres when receiving message for facebook messenger.
Trigger
Instant
Try It
Notify IVR
Triggers when a new "notify IVR" is created.
Trigger
Instant
Try It
Notify Out Answer
Triggers when a new "notify out answer" is created.
Trigger
Instant
Try It
Notify Out Missed
Triggers when a new "notify out missed" is created.
Trigger
Instant
Try It
Notify Record
Triggers when a new "notify record" is created.
Trigger
Instant
Try It
Notify Start
Triggers when a new "notify start" is created.
Trigger
Instant
Try It
- Customer Name
  Required
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Title
  Required
- Description
  Required
- Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write
- Phone Number
  Required
Action
Write
- Facebook Messenger PSID
  Required
- Message text
  Required
- Sender full name
- Time
Action
Write
- Customer Id
  Required
- Customer Name
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Lead Id
  Required
- Lead Name
- Lead Source
- Lead Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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About Zadarma

Zadarma is a VOIP client for support and sales teams that helps agents increase their productivity.

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