Intercom + Schedule by Zapier

Create tickets in Intercom every week with Schedule by Zapier

Streamline your customer service efforts with this seamless workflow. Once set up, every week a new ticket will be created in the Intercom app following your schedule. This automation paves the way for organized, timely, and efficient customer response, giving your assistance efforts a reliable, scheduled boost for maximum productivity and client satisfaction.

When this happens...
Every Week
Triggers every week, on the day(s) selected.
TriggerInstant
automatically do this!
Create Ticket
Create a Ticket
ActionWrite

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Supported triggers and actions

- Frequency TypeRequired
- Interval
- Start DateRequired
- Time of DayRequired
- Timezone Override (Optional)
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Instant
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- Time Offset
- Trigger on weekends?
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Instant
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- Day of the WeekRequired
- Time of DayRequired
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Instant
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Lead Converted to User
Triggers when a lead converts to a user.
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Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
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Instant
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New Conversation Rating
Triggers when a conversation receives a rating.
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Instant
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- Message body format
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Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
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Instant
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New User
Triggers when a new User is created.
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Instant
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Updated Company
Triggers when a company is updated.
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Instant
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- UpdatesRequired
- Update sample
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Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
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Instant
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- Contact identifier typeRequired
- Tag selection method
Action
Write
- Contact TypeRequired
- Message BodyRequired
Action
Write
- User Association Note
- CompanyRequired
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier typeRequired
- TagRequired
Action
Write
- Contact Identifier
- Message BodyRequired
Action
Write
- CompanyRequired
- Tag NameRequired
- Untag?
Action
Write
- TicketRequired
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

- Time of DayRequired
- Trigger on weekends?
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Instant
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- Day of the MonthRequired
- Time of DayRequired
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Instant
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Lead Added Email
Triggers when a Lead enters an email address.
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Instant
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New Lead
Triggers when a new Lead is created.
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Instant
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- Which Tag?
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Instant
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New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
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Instant
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New Company
Triggers when a new Company is created.
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Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
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Instant
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- Tag
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Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
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Instant
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- Which Tag?
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Instant
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- EmailRequired
- Note TextRequired
Action
Write
- TitleRequired
- Description
- Body
- AuthorRequired
- State
- Parent Collection
Action
Write
- Event nameRequired
- Created at
- Contact identifier typeRequired
- Metadata
Action
Write
- Ticket typeRequired
- Contact IDRequired
- Company ID
Action
Write
- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
Action
Write
- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search FieldRequired
- Match TypeRequired
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search FieldRequired
- Match TypeRequired
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation IDRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn more

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About Schedule by Zapier

Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.

Learn more

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Related Zap Templates

Trigger custom frequencies in Schedule by Zapier and send incoming messages in Intercom

Intercom + Schedule by Zapier

Create tickets in Intercom every week with Schedule by Zapier

Custom Frequency

Every Hour

Every Week

Lead Converted to User

Contact Replied

New Conversation Rating

New Closed Conversation

New Conversation

New User

Updated Company

Updated Ticket

New Unsubscription

Add Tag to Contact

Create Conversation

Create or Update Company

Remove Tag From Contact

Send Incoming Message

Add/Remove Tag on Company

Update Ticket

Create User

Find Company

Find Lead

Find User

Find or Create Company

Every Day

Every Month

Lead Added Email

New Lead

Tag Added to Lead

New AI Summary

New Company

New Ticket

Tag Added to Conversation

Updated Contact

Tag Added to User

Add Note

Create Article

Create Data Event

Create Ticket

Reply to Conversation

Send Message to Contact

Create/Update Lead

Create/Update User

API Request (Beta)

Find Conversation

Find Ticket

Retrieve a Conversation

Find or Create Lead

About Intercom

Related categories

Similar apps

HubSpot

Inbound Now

About Schedule by Zapier

Related categories

Related Zap Templates

Related Zap Templates