HelpDesk + Wufoo

Create tickets in HelpDesk from new entries in Wufoo for seamless customer service management

Efficiently manage your support tickets with this simple and effective workflow. When a new entry is added in Wufoo, a ticket will be instantly created in HelpDesk, saving you time and eliminating manual data entry. This automation ensures that all your customer issues are promptly addressed and tracked - making your customer support more responsive and effective.

When this happens...
New Subscription Entry
Triggers when someone fills out your form.
TriggerInstant
automatically do this!
Create Ticket
Creates a new ticket.
ActionWrite

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Supported triggers and actions

- FormRequired
Trigger
Polling
Try It
New Form
Triggers when you build a new form.
Trigger
Polling
Try It
- FormRequired
Trigger
Instant
Try It
- Form HashRequired
Action
Write
New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
Try It

Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
Try It
Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
Try It

Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
Try It
- IDRequired
- Requester email
- Requester name
- Ticket subject
- Message text
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- IDRequired
- TagsRequired
Action
Write
- Transaction IDRequired
- File contentRequired
- File name
Action
Write
- ID
- Requester emailRequired
- Requester name
- Ticket subjectRequired
- Message textRequired
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write

- FormRequired
Trigger
Polling
Try It
- Form Hash
Trigger
Instant
Try It
- Form HashRequired
Action
Write
- Form HashRequired
- Field TitleRequired
- Search ValueRequired
Action
Search
Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
Try It
New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
Try It
Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
Try It
- Requester emailRequired
- Requester name
- Ticket subjectRequired
- Message textRequired
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- IDRequired
- Ticket followers (agents)Required
Action
Write
- Ticket ID
Action
Write
- ID
- Requester email
Action
Search

About HelpDesk

HelpDesk is a ticketing software for effortless customer support

Learn more

Related categories

Customer Support

About Wufoo

Wufoo is an easy way to create and manage HTML forms.

Learn more

Related categories

Forms & Surveys

Similar apps

HelpDesk + Wufoo

Create tickets in HelpDesk from new entries in Wufoo for seamless customer service management

Supported triggers and actions

New Entry (poll)

New Form

New Subscription Entry

Create Entry

New Ticket

Ticket Followers Changed

Ticket Priority Changed

Ticket Tags Changed

Update Ticket / Send Reply

Add Tags to Ticket

Upload Attachment During Transaction

Find or Create Ticket

New Field

New Entry

Create Entry (Legacy)

Find a Submission

Ticket Assignment Changed

New Message in a Ticket

Ticket Status Changed

Create Ticket

Add Followers to Ticket

Create Upload Transaction

Find Tickets

About HelpDesk

Related categories

About Wufoo

Related categories

Similar apps

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Jotform

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